Komal Sarpal
Auckland,Flatbush
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Health Care Assistant
St Patrick Village
Northshore
01.2023 - 10.2024
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
Receptionist
Bethesda Rest Home and Hospital
Manukau
05.2022 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Organized, maintained and updated information in computer databases.
- Assisted with planning office events and meetings for smooth execution.
Store Manager
Chicking NZ
Manukau
02.2019 - 04.2022
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
Education
Level 3 in Health And Wellbeing - Medical
Skills Update
Papakura, NZ12-2023
Level 5 And 6 in Web Designing And Software Develo - IT Network Security
ATC Vision College
East Tamaki, NZ01-2020
Skills
- Time Management
- Patient Care
- Patient-focused care
- Supporting personal needs
- Customer Service
- Problem-solving abilities
- Call center experience
- Microsoft Excel
Timeline
Health Care Assistant
St Patrick Village
01.2023 - 10.2024
Receptionist
Bethesda Rest Home and Hospital
05.2022 - 03.2023
Store Manager
Chicking NZ
02.2019 - 04.2022
Level 3 in Health And Wellbeing - Medical
Skills Update
Level 5 And 6 in Web Designing And Software Develo - IT Network Security
ATC Vision College