Koneferenisi Tamatasi Livi
Puipa'a
Summary
Dedicated IT Library Assistant with expertise in resource management, technical troubleshooting, and patron support. Committed to enhancing user experience through effective information retrieval and reference services.
Overview
3
3
years of professional experience
Work History
IT Library Assistant
NUS Oceanside Library
Papaigalala Apia
04.2025 - Current
- Assisted patrons with locating resources and navigating library systems.
- Performed basic computer troubleshooting and maintenance tasks.
- Organized and shelved materials according to library classification standards.
- Organized shelves, book displays, and other library areas according to established guidelines.
- Answered patrons' questions and assisted in finding materials requested.
- Handled daily tasks, facility maintenance and security to support staff members.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Provided reference and reader's advisory services to library patrons.
- Scanned documents into the library's digital repository system.
- Processed payments from patrons for fines or fees associated with their accounts.
- Researched information related to patron inquiries using print resources or online databases.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Updated the library's website content regularly with new information about events or services offered.
- Troubleshot technical issues with computers or other equipment used by patrons.
- Assisted patrons in locating and checking out library materials.
- Processed new materials including books, magazines, and multimedia for circulation.
- Restocked returned items to correct shelf or storage locations.
- Generated overdue notices and followed up with patrons to recover items.
Library Assistant
NUS Oceanside Library
Papaigalala Apia
02.2023 - 04.2025
- Processed new arrivals, including cataloging and labeling books and media.
- Supported library programs by preparing materials and assisting with events.
- Answered inquiries from visitors about services, policies, and programs offered.
- Assisted patrons with locating materials and using library resources.
- Answered patrons' questions and assisted in finding materials requested.
- Assisted in the cataloging of new books and materials.
- Prepared and maintained displays and displayed cases.
- Provided reference and reader's advisory services to library patrons.
- Enforced current library policies fairly with patrons.
- Scanned documents into the library's digital repository system.
- Processed new materials including books, magazines, and multimedia for circulation.
- Prepared reports on library usage statistics and inventory for management review.
- Restocked returned items to correct shelf or storage locations.
- Handled in-person and telephone requests for information and materials.
Education
Certificate of Computer Operating -
National University of Samoa
Papaigalala Apia12-2022
Skills
- Resource management
- Cataloging materials
- Reference services
- Digital repository management
- Technical troubleshooting
- Information retrieval
- Problem solving
- Database management
- Library technology
- Library instruction
Timeline
IT Library Assistant
NUS Oceanside Library
04.2025 - Current
Library Assistant
NUS Oceanside Library
02.2023 - 04.2025
Certificate of Computer Operating -
National University of Samoa