Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Simeli Saukuru

Silverdale,AUK

Summary

Dynamic Food and Beverage Manager with a proven track record at The Wade Hotel, excelling in inventory management and customer service. Expert in cost control and menu planning, I drive revenue growth through innovative marketing strategies and team leadership, ensuring exceptional dining experiences and high guest satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Food and Beverage Manager

The Wade Hotel
Silverdale, Auckland
09.2022 - Current
  • Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
  • Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
  • Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
  • Ensured adherence to local health codes by inspecting kitchens regularly for cleanliness and safety compliance.
  • Explained goals and expectations required of trainees.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Resolved conflicts between staff members in a timely manner while maintaining professionalism.
  • Analyzed sales data from POS systems on a weekly basis in order to track progress against budget targets.
  • Monitored employee performance by providing constructive feedback as needed during shift changes or at end of shift reviews.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Drafted annual budgets which accurately reflected projected expenses for upcoming fiscal year.
  • Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
  • Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
  • Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
  • Managed food and beverage operations for upscale urban hotels with relentless focus on hospitable and gracious guest services.

Joinery Installer

Traelly Joinery
Richmond, Nelson
03.2022 - 09.2022
  • Removed old joinery items safely and disposed of according to health and safety regulations.
  • Maintained construction vehicles and equipment in top operating condition.
  • Operated pneumatic hammers, vibrators and tampers and performed complex and advanced construction tasks.
  • Put together and took apart scaffolding and other temporary structures.
  • Engaged in preparation work to ready worksite for installers.
  • Followed safety, environmental, and regulatory policies by properly handling and disposing of hazardous waste.
  • Shaped materials to exact measurements for job requirements with hand tools and power equipment.
  • Measured, cut, and installed staircase spindles.
  • Measured and marked out areas for installation of joinery products, ensuring accuracy.
  • Operated large truck and hauling equipment to transport heavy work equipment or project materials to job site.

Bar Manager

Edgewater Resort & Spa
, Cook Island
03.2018 - 02.2022
  • Maintained accurate records of liquor inventory and purchases for budgeting purposes.
  • Assisted with planning special events such as wine tastings or cocktail parties.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Delegated work to staff, setting priorities and goals.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Created signature beverages to increase revenue and patron loyalty.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Prepared detailed reports on daily sales figures to track trends in customer preferences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Poured wine, beer and cocktails for patrons.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

Head Bartender

Koro Sun Resort & Rainforest Spa
Savusavu, Fiji
09.2015 - 09.2018
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Assigned bartenders to specific tasks and duties throughout the shift.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Coordinated special events such as tastings, fundraisers, corporate functions.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Balanced daily registers and generated sales reports for management.
  • Reinvented classic cocktails to complement new menu options.
  • Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
  • Managed stock levels of all alcoholic beverages available at the bar.
  • Remained calm and poised during busy periods, promoting great customer service to guests.

Sales Assistant

Micro Finance
Savusavu, Fiji
01.2014 - 01.2015
  • Placed special orders or called other stores to find desired items.
  • Resolved customer complaints in a timely manner.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Maintained cleanliness of the sales floor area at all times.
  • Attended staff meetings to discuss new products or changes in store policy or procedure.
  • Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Replenished merchandise on shelves as needed throughout the day.
  • Organized store by returning merchandise to proper areas and restocked displays.

Education

Level 3 in Tourism And Hospitality - Tourism And Hospitality

Fiji
01-1998

Skills

  • Inventory management
  • Menu planning
  • Cost control
  • Sales analysis
  • Quality assurance
  • Customer service
  • Problem solving
  • Communication skills
  • Team leadership
  • Marketing strategies
  • Event planning
  • Employee training

Accomplishments

  • Fire fighter course, Sea Survival, First Aid Course, Food Handling and Customer services

Certification

  • Manager's Certificate

Timeline

Food and Beverage Manager

The Wade Hotel
09.2022 - Current

Joinery Installer

Traelly Joinery
03.2022 - 09.2022

Bar Manager

Edgewater Resort & Spa
03.2018 - 02.2022

Head Bartender

Koro Sun Resort & Rainforest Spa
09.2015 - 09.2018

Sales Assistant

Micro Finance
01.2014 - 01.2015

Level 3 in Tourism And Hospitality - Tourism And Hospitality

Fiji

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Simeli Saukuru