Konnor Bean
New Zealand,CAN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Shift Manager
Mcdonalds Ashburton
02.2021 - Current
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Duty Manager
Kmart
06.2022 - 03.2024
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Assistant Manager
Anaton Tahunanui Ltd
01.2019 - 04.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Shift Manager
Anaton Nelson Ltd
01.2017 - 02.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Crew Trainer
Mcdonalds Gore
12.2014 - 01.2017
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Skills
- Punctual and Reliable
- Energetic and Enthusiastic
- Staff Development
- Customer service focus
- Employee Training
- Decision-Making
- Handling Customer Complaints
Timeline
Duty Manager
Kmart
06.2022 - 03.2024
Shift Manager
Mcdonalds Ashburton
02.2021 - Current
Assistant Manager
Anaton Tahunanui Ltd
01.2019 - 04.2021
Shift Manager
Anaton Nelson Ltd
01.2017 - 02.2019
Crew Trainer
Mcdonalds Gore
12.2014 - 01.2017
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