Konstantine Tualasea
Auckland,AUK
Summary
Dynamic retail professional with proven expertise in customer service at The Warehouse Group. Recognized for enhancing customer satisfaction through personalized assistance and product knowledge. Reliable and punctual, I excel in cash handling and maintaining an organized sales floor, ensuring a positive shopping experience that fosters brand loyalty.
Overview
2
2
years of professional experience
Work History
Retail Worker
The Warehouse Group
Westgate Shopping Centre Fernhill Drive, Westgate
05.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
No Degree -
Liston College
69 Rathgar RoadSkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Cash handling accuracy
- Professional appearance
- Product knowledge expertise
Timeline
Retail Worker
The Warehouse Group
05.2023 - Current
No Degree -
Liston College