Jennita-rose Hatata

Monitoring workers in confined spaces eg appropriate tools to have been test and tagged, safety and full PPE worn

• Determine Causes behind safety hazards and identify best possible preventive measures to avoid reaccurance
• OH&S standards met at all times
• Operation of lock boxes on site
• Dealing with workers and bosses via radios on site, verbal and written emails
• Developed and implemented safety protocols to ensure compliance with health and safety regulations.
• Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
• Monitored employee performance to ensure compliance with safety regulations and company policies.
• Maintained records of all incidents, including accident reports, near misses, and unsafe conditions or acts.
• Investigated workplace accidents and provided recommendations for corrective actions as needed.
• Ensured that all employees had proper personal protective equipment available at their workstations.
• Facilitated hazard communication meetings between management personnel and front-line workers to discuss potential risks associated with particular tasks or processes.
• Coordinated emergency response teams during drills or actual events such as fires, chemical spills.
• Performed regular air quality tests to ensure a safe environment for workers.
• Documented all safety-related issues within the organization's database system.
• Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
• Conducted safety briefings to inform crews of safety hazards.
• Conducted site inspections and audits, recording findings and recommending corrective actions on final reports.
• Supervised safe handling, storage and disposal of hazardous materials.
• Investigated, resolved and reported on occurrences documented on employee incident and accident reports.

• Data entry
• Maintained files and client lists
• Scheduled and coordonate meetings
• Scheduled work orders
• Process incoming calls and outgoing emails
• Spreadsheet/reports
• Customer service and support
• Petty cash handling & frequent banking
• Approve and maintain employee expense reports
• Managed stocktake

• Assisted cashiers with resolving customer complaints and inquiries.
• Provided guidance to cashiers on how to accurately ring up customers' purchases.
• Trained new cashiers on proper use of registers and store policies.
• Monitored cashier performance, providing feedback as needed.
• Performed daily opening and closing procedures for the register area.
• Conducted inventory audits to ensure accuracy of product levels in the register area.
• Maintained a clean work environment by sweeping floors and wiping down counters regularly.
• Processed refunds and exchanges according to company policy.
• Identified discrepancies between actual sales figures and expected totals.
• Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
• Recognized potential theft or fraud attempts by monitoring suspicious behavior.
• Coordinated with other departments when additional support was needed during peak hours.
• Ensured compliance with all safety regulations while performing tasks.
• Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
• Assisted customers with locating items within the store when requested.
• Supported other teams when necessary, such as stocking shelves or bagging groceries.
• Completed paperwork related to personnel actions including hiring, terminations, transfers.
• Developed strong working relationships with team members to foster collaboration.
• Continually evaluated processes for improvement opportunities and implemented changes accordingly.
• Analyzed sales data reports to identify trends in customer buying habits.
• Answered customer questions and provided store information.
• Assisted with training new cashiers and customer service team members to increase speed of onboarding.
• Scanned, priced, and bagged customer groceries quickly to keep lines moving.
• Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
• Inventoried stock and placed new orders to maintain supplies for expected demand.
• Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Rotated and merchandised products at point-of-sale to improve impulse buy rate.
• Tracked company inventories, moved excess stock, and arranged products to improve sales.
• Verified customer age requirement for alcohol or tobacco purchases.
• Performed merchandising and signage updates during weekly and seasonal promotional changes.
• Greeted customers promptly and responded to questions.
• Answered phone calls to assist customers with questions and orders.
• Counted and balanced cashier drawers.
• Welcomed customers, offering assistance to help find store items.
• Built and maintained productive relationships with employees.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.