Kornkamol Aun-Arrom
Summary
Diligent Export Service Delivery Coordinator with talent for managing challenging schedules under tight deadlines. Top-notch decision making and relationship management skills gained over 1-year shipping career.
Overview
3
3
years of professional experience
Work History
Export Service Delivery Coordinator
CMA CGM Group Agencies New Zealand
02.2023 - Current
- Ensure efficient and effective on-time delivery and export logistics support, optimising operational processes and minimising delays.
- Collaborate with finance and sales teams to manage export sales orders, payments, and ongoing customer communication, utilising Excel and CRM software.
- Assist with documentation for data entry, manifest, freight schedules, and logistics requirements, ensuring accuracy and completeness.
- Adhere to regulatory requirements and maintain the accuracy and correctness of export documents, including bills, invoices, the Shipper's Letter of Instruction, and the Shipping Certificate.
- Continuously seek opportunities for process improvement and efficiency enhancement, contributing to the overall success of the service delivery function.
Retail Pharmacy Assistant
Chemist Warehouse
02.2022 - 05.2024
- Supervised and managed a team of pharmacy assistants, fostering a collaborative and cohesive work environment that enhanced client experiences and ensured efficient store operations.
- Maintained accurate and up-to-date records of in-store inventory and new stock arrivals, facilitating smooth inventory management and minimizing stockouts.
- Provided excellent and professional customer service, assisting customers with product queries, click-and-collect orders, exchanges, and refunds, resulting in high customer satisfaction ratings.
- Effectively utilized POS systems to process transactions, track sales, and generate reports, ensuring accurate and efficient sales operations.
Online International Student Ambassador
University Of Canterbury Business School
07.2021 - 06.2022
- Organise and plan introduction and social events.
- Promoted cultural exchange through the organization of events, fostering a sense of community among diverse students.
- Enhanced international student satisfaction by effectively addressing their concerns and providing timely support.
Global Virtual Micro-Internship Program
University Of Canterbury Business School
11.2021 - 12.2021
- Marketing research about health and safety in the beauty and cosmetic industry in Thailand.
- Prepared project presentations and reports to assist senior staff.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Education
Bachelor of Commerce - Operations and Supply Chain Management and Strategy and Entrepreneurship -
University of Canterbury
11.2022
Skills
- Experience with shipping, logistics and retail industry environments
- Proficient in Microsoft Excel, Word and PowerPoint
- Knowledge of Microsoft Power BI and SAP ERP
- Experience with CRM software and stock management experience
- Knowledge of procurement, order and inventory management
- Documentation skills and customer relations
Accomplishments
- University of Canterbury International First-Year Scholarship, 02/01/20 - 11/01/22
- UC Business School First in Class Prize for Project Management course (3rd year), 02/01/20 - 11/01/22
- Global Virtual Micro-Internship
- Master of ceremonies and graphic designer for the Magic of Thailand event at Riverside market
- International Student Social Media Ambassador for UC Business School
References
- Thanarwatt Sriwipaphat, Business Analyst, Ministry of Business, Innovation & Employment, +64 27 7771127, thanarwatt.ha@gmail.com
- Visanu Sadakorn (Bom), IT Manager, CMA CGM Group Agencies New Zealand, +64 212958348, akd.vsadakorn@cma-cgm.com
Hobbies and Interests
- Drawing
- Painting
- Pilates
- Photography
- Swimming
Projects
Supply Chain Resilience in the New Zealand Police Force (NZPF) September – October 2022
- Interview a member from NZPF about their short and long terms supply chain resilience.
- Research about the logistics and supply chain issues of the iPhone roll-out.
Global Food Supply Chains in a Post-Pandemic World April – May 2022
- Research on the changes expected in the post-pandemic world in the global food supply chains.
- Research on the positive and negative effects of the changes in the sustainable food supply chain.
Littlefield Labs Simulation Project February – March 2022
- Run queuing network between different inventory points for the best financial performance.
- Efficiently facilitate and allocate resources needed for the hypothetical company’s inventory system.
Timeline
Export Service Delivery Coordinator
CMA CGM Group Agencies New Zealand
02.2023 - Current
Retail Pharmacy Assistant
Chemist Warehouse
02.2022 - 05.2024
Global Virtual Micro-Internship Program
University Of Canterbury Business School
11.2021 - 12.2021
Online International Student Ambassador
University Of Canterbury Business School
07.2021 - 06.2022
Bachelor of Commerce - Operations and Supply Chain Management and Strategy and Entrepreneurship -
University of Canterbury
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