KOURTNEY SIONEPULU

Certificate in Business, level 4, Apply text processing skills to produce communications in a business office, Listen to gain information in an interactive situation, Develop strategies for communicating in a culturally diverse workplace, Produce business or organizational information using word processing format, Answer customer inquiries on the telephone in a wide range of contexts, Demo knowledge of, & prepare to participate in, organizational change, Use office information, copying, and telecommunications systems, Interview in a formal situation, Communicate with people from other cultures, Present and defend an argument orally, Implement a health and safety plan for a workplace, Use effective business writing skills as a first line manager, Key in text at 25 words per minute (wpm), Demonstrate team building skills, Prepare IRD employer reporting documentation for PAYE, FBT and GST, Find information using the internet, Present a reasoned argument in a report, Manage and protect data in a personal computer system, Create & use a computer spreadsheet to solve a problem, Create a computer spreadsheet to provide a solution for organization use, Create and use a comp database to solve a problem, Create and use a comp database to provide a solution for organization use, Use and maintain personal computer peripherals, Integrate spreadsheets and database data into word processed documents, Process financial information for cash transactions for an entity, Prepare computerized payroll and related administration records using data, Plan a career pathway, Produce a targeted resume, Produce a presentation using a desktop computer app, Demo an understanding of ergonomic principles for computer workstations, Apply problem solving strategies, Manage interpersonal conflict -