Kredence Hetakara

PS. The Marae is a meeting ground that holds significant value in my culture. It is where I spent majority of my time growing up and plays a huge part in my work experiences. This does not have a date or place as I have always just gone and still do till this day. I also have a few Marae, with different custom's and rules, but they are all the same nonetheless and teach me new work tips along the way.

• Serving guest and family
• Housekeeping work
• Serving food and beverages
• Proficient in prepping food as well as prepping for venues at the Marae.
• Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
• Followed safety protocols while working, avoiding accidents and injuries.
• Developed process improvements to enhance overall delivery of service.
• Pleasantly greeted guest and family and asked open-ended questions to better determine needs.
• Answered questions and provided information about what the plan would be for the funeral, reunion or any family gatherings.
• Monitored and maintained organized work space, such as the kitchen and sleeping areas for efficient operations.

• Food and bottle prep
• Proven to have good time-management
• Ensured baby was in a safe environment at all times
• Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
• Talked to parents about concerns or issues with children during babysitting.
• Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
• Self-motivated, with a strong sense of personal responsibility.

PS. I only provided childcare for family and friends, fostering responsibility and enhancing my maturity skills.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required computer work with under a week of starting.
• Learned all required tasks quickly to maximise performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
• Assisted with inventory counts and stocking of merchandise.
• Trained new team members by relaying information on company procedures and safety requirements.
• Broke down boxes, disposing of refuse in proper cardboard receptacles.
• Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
• Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Collected, arranged, and input information into database system.
• Developed effective improvement plans in alignment with goals and specifications.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Monitored and verified all merchandise was properly priced and labeled.
• Great communication skills
• Developed strong cooperative relationships with coworkers and managers.

• Optimized inventory management during the night shift, reducing excess stock and maintaining adequate supplies for day-to-day operations.
• Upheld company standards of cleanliness and organization throughout nighttime facility maintenance tasks.
• Contributed to overall company success by consistently meeting or exceeding performance goals during the night shift.
• Met production targets and tight deadlines by collaborating closely with team members.
• Made sure that products were produced on time and are of good quality.
• Broke down boxes and plastic material, disposing them in the proper rubbish bins
• Great communication skills between team members and night shift team leader

• Customer service
• Money Management
• Housekeeper work
• Contributed new ideas and suggestion
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Contributed to a positive and welcoming atmosphere for guest