KRINA PATEL
Auckland,AUK
Summary
Service-oriented Management Trainee focused on maintaining consistent record of achievement in multiple areas of operations. Demonstrated record of offering superior service to customers and staff. Proven history of detailed work and fast learning. Friendly and engaging team player and leader able to inspire staff to perform their best.
Overview
2
2
years of professional experience
Work History
Manager Trainee
McDonald's
Liverpool, United Kingdom
03.2022 - 11.2023
- Provided guidance and coaching to employees on how to better handle difficult customer service situations.
- Conducted performance reviews with direct reports, providing constructive feedback to improve job performance.
- Analyzed customer feedback data and identified areas of improvement for the team.
- Collaborated with senior management on strategies for improving operational efficiency across the organization.
- Collaborated with other managers to plan and direct organizational tasks.
- Provided guidance to team members on performance issues, providing feedback when necessary.
Education
Master of Arts - Logistics And Supply Chain Management
University of Greenwich
London, United Kingdom01-2023
BBA - Bachelor of Business Administration
JG Institute of Business Administration
India09-2020
HSC (Higher Secondary School)
KTKM School
Kalol, India01-2017
SSC
Lotus School
Kalol, India01-2015
Skills
- Interpersonal and communication skills
- Business and Operations analysis
- Team worker and Leader
- Team Leadership
- Customer service and Relations
- Staff Training
- Staff Management
- Microsoft 365
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Accomplishments
Employee of the Month
Timeline
Manager Trainee
McDonald's
03.2022 - 11.2023
Master of Arts - Logistics And Supply Chain Management
University of Greenwich
BBA - Bachelor of Business Administration
JG Institute of Business Administration
HSC (Higher Secondary School)
KTKM School
SSC
Lotus School
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