Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kris Li

Whanganui

Summary

Experienced in coffee making and managing daily cafe operations, including staff supervision and inventory control. Utilizing strong organizational skills and attention to detail to ensure a smooth and efficient workflow. Proven track record of fostering team collaboration and maintaining high levels of customer satisfaction. Demonstrated commitment to providing outstanding customer service and building lasting relationships with clients. Played pivotal role in managing end-to-end administration and operations of business as production manager at Formosa Foods Limited for three years.

Overview

16
16
years of professional experience

Work History

Assistant Manager

New York Deli
01.2017 - 01.2025
  • Excellent coffee making skills.
  • Operating till system
  • Problems, mitigating customer dissatisfaction
  • Maintaining the stock of supplies.
  • Handle business administration duties such as supply ordering and verifying.


Production Manager

Formosa Foods Limited
08.2014 - 09.2017
  • I ran the administration and operation side of the business from end to end, tasks and duties included but not limited to the following:
  • Order processing and product dispatch according to strict deadline day to day.
  • Customer support and account managing
  • Front desk/point of contact for all relevant business parties
  • Inventory management and purchase orders.

Freelancing Photographer

01.2012 - 01.2017
  • Photographing Weddings, Food Menu, Clothing Brand CatLog
  • Effective communication with customer and patience of listening to them.

Production Assistant

Formosa Foods Limited
07.2013 - 08.2014
  • Hands on production work including machine operating, packaging, and cleaning.

Cafe assistant

Kiwi Culture Cafe Riccarton Mall
05.2012 - 07.2014
  • Depth knowledge of coffee and coffee making.
  • Taking orders making and serving drinks and food

Kitchen hand

Robbie's Bar & Bistro Christchurch Riccarton
10.2008 - 01.2013
  • Knowledge of food handling and doing dishes
  • Kitchen cleaning according to a set cleaning schedule

Education

Associate of Arts - Contemporary Photograhy

Design & Art College
Christchurch, NZ
02-2011

Skills

  • Understanding customer needs and delivering solutions
  • Effective communication
  • Team collaboration
  • Experience in high-pressure environments
  • Concentration under pressure
  • 5 years of experience of making coffee

Timeline

Assistant Manager

New York Deli
01.2017 - 01.2025

Production Manager

Formosa Foods Limited
08.2014 - 09.2017

Production Assistant

Formosa Foods Limited
07.2013 - 08.2014

Cafe assistant

Kiwi Culture Cafe Riccarton Mall
05.2012 - 07.2014

Freelancing Photographer

01.2012 - 01.2017

Kitchen hand

Robbie's Bar & Bistro Christchurch Riccarton
10.2008 - 01.2013

Associate of Arts - Contemporary Photograhy

Design & Art College
Kris Li