Kris Woolhouse
Westshore,Napier
Summary
Accomplished Director at Hunting & Fishing, adept in staff training and sales management, I excel in streamlining operations and enhancing team performance. Leveraging charismatic leadership and comprehensive knowledge in payroll and accounts, I significantly improve efficiency and customer satisfaction. My proactive approach in resolving issues and fostering vendor relationships has consistently elevated business success.
A people person who through my career has worked and dealt with all walks of life. I have a friendly nature and take pride in my work ethic.
Overview
15
15
years of professional experience
Work History
Director
Hunting & Fishing
Pirimai, Napier
01.2010 - 08.2024
- Interviewed, trained and supervised employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Cultivated relationships with vendors and suppliers to ensure quality products at competitive prices.
- Conferred with customers to understand needs and finalize purchase orders.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with federal and state laws regarding safety regulations within the store.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Kept records for production, inventory, income, and expenses.
- Solved customer complaints quickly and efficiently while maintaining a professional demeanor.
- Maintained organized records of purchases, returns, refunds, discounts.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Kept up-to-date on regulatory changes affecting business operations.
- Managed the daily operations of a retail store, including hiring and training employees.
Education
Western Heights High School
Rotorua, NZSkills
- Guidence
- Staff Hiring and training
- Payroll
- Accounts receivable/payable
- Sales
- Stock control
- Sales management
- Process improvement
- Issues resolution
- Charismatic leader
- Rules and regulations
Timeline
Director
Hunting & Fishing
01.2010 - 08.2024
Western Heights High School