Krishna Patel
Eighth Avanue,Tauranga
Summary
Dynamic leader with a proven track record at Tank Up Limited, adept in operational management and strategic development. Excelled in boosting market share, fostering relations, and driving sales growth. Skilled in performance management and building strong customer/vendor relationships. Achieved significant revenue increases through innovative business planning and team mentorship.
Overview
9
9
years of professional experience
Work History
Regional Manager
Tank Up Limited
Tauranga, Bay Of Plenty
01.2024 - Current
- Developed and implemented strategies to increase market share in the region.
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
- Analyzed regional financial data to identify areas of growth opportunities.
- Created and managed budgets for travel, training, and team-building activities.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Created and maintained relationships with key customers in the region.
- Evaluated customer feedback and adjusted company processes accordingly.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Resolved conflicts between customers and employees within the region.
- Ensured compliance with all applicable laws related to employment practices within the region.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Hired talented, trainable team members, and drove new business strategies to grow revenues.
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Collaborated closely with Human Resources department on matters related to employee relations.
- Developed and implemented clear policies and procedures across multi-state area.
- Implemented quality control measures to uphold company standards.
Multi-Site Manager
Tank juicer Ltd
Auckland CBD, Auckland
09.2023 - 01.2024
- Monitored merchandise levels to ensure adequate stock for customers while controlling costs associated with inventory management.
- Created monthly reports summarizing sales figures, operational expenses, customer feedback results, personnel changes.
- Performed regular store visits to evaluate overall performance against established goals and objectives.
- Analyzed financial data to identify trends in store performance and develop corrective action plans accordingly.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Performed weekly reviews of all store employees' job performances; provided constructive feedback when needed.
- Organized periodic meetings with key members from each location to discuss current issues or challenges related to their respective stores.
- Trained and supervised store staff on sales techniques, customer service protocols, product knowledge, inventory control measures, and cash handling practices.
- Assisted in recruiting efforts by interviewing potential candidates for open positions at various store locations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Scheduled shifts for all employees across multiple locations based on projected demand patterns.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints promptly and efficiently while maintaining a high level of professionalism.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Store Manager
Tank Juice Ltd
Auckland CBD, Auckland
06.2021 - 09.2023
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Implemented efficient systems for tracking stock movement.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
- Maintained accurate records of employee performance reviews.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
Assistant Store Manager
Tank juice Ltd
Christchurch CBD, Christchurch
04.2021 - 06.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
Store Team Member
Tank Juice Ltd
Christchurch CBD , Christchurch
10.2020 - 04.2021
- Greeted customers and provided excellent customer service.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Collaborated with team members to maximize productivity and efficiency.
- Promoted products through effective merchandising techniques.
IT Technical Support Intern
Techmate
Christchurch CBD , Christchurch
06.2020 - 10.2020
- Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
- Developed customer service skills to effectively communicate with clients over the phone and through email.
- Provided assistance in setting up new computers, printers, and other IT-related equipment.
- Conducted regular maintenance tasks such as virus scans and disk for client machines.
- Managed inventory of IT equipment and supplies; reordered when necessary.
- Helped maintain documentation related to IT procedures and processes.
- Implemented strategies for streamlining IT operations; identified areas where efficiency could be improved.
- Participated in training sessions designed to improve knowledge base related to IT operations.
- Assisted in the development of new technologies that would enhance user experience.
- Walked customers through common phone hardware and software configurations to maximize service functionality.
Graphics Designer and Animator
Edukite Learning Service Pvt Limited
Gujrat, India
01.2016 - 01.2018
- Created vector illustrations for company logos and branding materials.
- Designed high-quality graphics for websites, emails, and social media platforms.
- Developed innovative visual concepts to support marketing campaigns.
- Optimized images for web usage while maintaining quality standards.
- Collaborated with writers and producers to translate visions into visuals.
- Edited existing artwork using Adobe Creative Suite applications.
- Created wireframes to visualize website layouts and navigation structures.
- Maintained a library of stock photography and illustrations for use in projects.
- Produced promotional videos utilizing motion graphics techniques.
- Created storyboards for animatics and rough animation for client approval.
- Developed characters, props, backgrounds and other elements of the animation.
- Designed 2D textures, materials and color palettes for use in 3D environments.
- Implemented lip sync techniques in order to animate characters' mouths according to dialogue recordings provided by voice actors.
- Controlled light, texture and shadows to create lifelike characters.
- Built animations and models showing objects in motion.
- Created animation cycles, lip-sync and facial expressions for characters.
- Rigged models for smooth movement in 3D space while maintaining a consistent aesthetic look and feel across all elements of the scene.
- Optimized animation sequences by adjusting timing and motion paths to achieve desired results.
- Troubleshot technical issues related to rigging characters or objects.
Education
Graduate Diploma - Information And Communication Technology
Ara Institute of Canterbury
Christchurch, New Zealand, NZ01-2020
Master of Science - Information And Technology
Sardar Patel University
Anand,India06-2014
Bachelor of Science - Computer Sciences
M.B. Patel
Anand,India06-2012
Skills
- Operational management
- Capital expense oversight
- Business development and planning
- Performance Management
- Sales and marketing strategies
- Sales expertise
- Strategic development
- Systems and software expertise
- Customer and vendor relations
- Facility Management
- Safety protocol
References
References available upon request.
Timeline
Regional Manager
Tank Up Limited
01.2024 - Current
Multi-Site Manager
Tank juicer Ltd
09.2023 - 01.2024
Store Manager
Tank Juice Ltd
06.2021 - 09.2023
Assistant Store Manager
Tank juice Ltd
04.2021 - 06.2021
Store Team Member
Tank Juice Ltd
10.2020 - 04.2021
IT Technical Support Intern
Techmate
06.2020 - 10.2020
Graphics Designer and Animator
Edukite Learning Service Pvt Limited
01.2016 - 01.2018
Graduate Diploma - Information And Communication Technology
Ara Institute of Canterbury
Master of Science - Information And Technology
Sardar Patel University
Bachelor of Science - Computer Sciences
M.B. Patel
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