Kristel Carelse

As a life long collector of Antiques, I set up my own part time business buying and selling Antiques, specializing in Victorian, Art Deco, Mid century and kitsch items,

• Developed relationships with customers, auction houses, and other dealers.
• Provided expert advice on the value of particular antiques.
• Purchased antiques from private owners and auctions.
• Negotiated prices with sellers and buyers.
• Repaired or restored damaged pieces as needed.
• Maintained accurate records of purchases, sales, and appraisals.
• Advertised current stock through print media, online listings, and word-of-mouth referrals.

As a Retail Garden center store/area manager, I was responsible for 2 stores in christchurch, and multiple staff.

• Conducted daily store operations for two store locations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders, goods receiving the orders. and liaising with freight companies.
• Established customer service standards and resolved customer complaints in a timely manner.
• Recruited, trained and supervised new employees.
• Created weekly work schedules for store personnel.
• Managed daily banking activities such as deposits and withdrawals.
• Updated POS system with new products and promotional offers.
• Gave expert industry advice and product knowledge.
• Gave expert industry advice and product knowledge.
• Trained regularly in new product knowledge with supplies so I could not only teach my staff but also sell the new products to customers confidently.

As a Shop Assistant at a second hand clothing shop

• Greeted customers upon entry and provided assistance with locating items.
• Processed customer payments accurately and efficiently, including cash, credit, and debit transactions.
• Fostered positive relationships with customers by providing excellent customer service.
• Sorted Donations.
• Restocked shelves with new inventory as needed throughout the day.
• Ensured that all merchandise was properly tagged with price labels or scanned into the system for accurate tracking purposes.
• Performed daily opening duties such as counting money in cash drawers and preparing change orders for registers.