Kristen Kingon
Summary
I am an organized and dependable candidate, I am successful at managing multiple priorities with a positive can do attitude. I have a keen willingness to take on added responsibilities to meet team or individual goals. I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Manager at McDonald's
McDonald's Restaurant
11.2022 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Reached or exceeded predetermined sales goals.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Participated in regular training sessions to stay current on new products and retail best practices.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered consistently accurate orders, special requests and menu alterations.
3IC at Reduced to Clear
Reduced To Clear
03.2021 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Sales Assistant at Freedom Furniture
Freedom Furniture
06.2011 - 01.2015
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
No Degree -
Long Bay College
Torbay, NZSkills
- Sales Management
- Time Management
- Team Leadership
- Organizational Skills
- Effective Communication
- Conflict Resolution
- Problem Solving
- Administration and Reporting
- Computer Skills
- Hiring and Training
- Decision-Making
- Goal Setting
- Task Delegation
- Customer Assistance
- Product Restocking
- Issue Resolution
- Cash Handling and Management
- Interpersonal Skills
- Patience and Empathy
- Customer Service Excellence
- Problem Solving Abilities
- Attention to Detail
- Reliability and Punctuality
- Multitasking Capabilities
- Work Ethic and Integrity
- Telephone Etiquette
- Problem-Solving
- Reliable and Responsible
- Staff Supervision
- Goal Driven
- Work well alone or in a group environment
- Staff Management
Timeline
Manager at McDonald's
McDonald's Restaurant
11.2022 - Current
3IC at Reduced to Clear
Reduced To Clear
03.2021 - 11.2022
Sales Assistant at Freedom Furniture
Freedom Furniture
06.2011 - 01.2015
No Degree -
Long Bay College
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