Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kristen Ladd

Kerikeri,NTL

Summary

I'm a very hardworking individual who takes pride in what I do. I have experience in customer service and management roles having mostly worked in hospitality. I can easily adapt to new environments in the work place which allows me to be a great asset to any team. I can work independently and as a dedicated team player.

Overview

17
17
years of professional experience

Work History

Sales Consultant

Hunting And Fishing
03.2023 - Current

Ensured customer satisfaction by providing friendly greetings and assisting in product recommendations,

efficiently doing stock take and keeping shop floor fully stocked in a tidy manner, being up to date with security checks and online orders.

Packer

Primary Connect
10.2022 - 02.2023

Safely picked orders in warehouse operating a pump truck and headset ready to be sent out.

FOH Team Member/,Manager

Breakers
12.2020 - 11.2022

Barista in a fast paced environment to reduce wait times, managed staff and restaurant in a calm and efficient manner, opening and closing the restaurant, balancing till when needed, assisting customers with enquires preferences and complaints.

Bartender

Celtic Inn Irish Bar
04.2022 - 08.2022

served and crafted high quality drinks for customers under pressure, provided kitchen service when needed, ensured a clean environment during and after each shift.

Barbershop Manager

Klassic Kuts
08.2017 - 02.2018

Managed and rostered staff effectively between stores, provided haircut services at each store when needed, ensured all stores I managed were fully stocked with product, kept a clean and friendly environment for walk ins, balancing tills at the end of each shift.

Meat Process Worker

Affco New Zealand - Manawatu Plant
01.2014 - 11.2014

picked and packed various meat cuts efficiently and accurately, placed labels correctly on products, cleaned departments to ensure a safe work environment, assisted in store room when needed.

Hairdressing Apprentice

Streaks Ahead
11.2006 - 10.2014

Answered phone and manged appointments for a smooth running salon, gained proficiency in various hairdressing techniques, such as cutting, colouring, and styling, through hands-on training under experienced stylists, assisted in customer satisfaction by keeping a clean and welcoming salon.

Sandwich Artist

SUBWAY®Restaurants
01.2011 - 06.2011

Made high quality sandwiches while maintaining customer preferences, kept a clean and tidy workspace to ensure food safety, preparing food during each shift to run smoothly on demand.

Education

NZQA Level 1 -

Fielding High School
Feilding, NZ
01.2009

Skills

  • Attention to detail
  • Decision-making
  • Customer service
  • Positive attitude
  • Time management
  • Strategic Planning
  • Conflict resolution
  • Excellent communication
  • Multitasking
  • Adaptability
  • Product knowledge
  • Organization skills

Additional Information

Sheryn Prince

Former Owner of subway

027 2513 308


William Ball

Former Manger of Breakers

022 3182 880


Salote Fonua

Duty Manager at Celtic Inn

022 0357 944


Steve Little

Manager at Hunting and Fishing

022 4017 501




Timeline

Sales Consultant

Hunting And Fishing
03.2023 - Current

Packer

Primary Connect
10.2022 - 02.2023

Bartender

Celtic Inn Irish Bar
04.2022 - 08.2022

FOH Team Member/,Manager

Breakers
12.2020 - 11.2022

Barbershop Manager

Klassic Kuts
08.2017 - 02.2018

Meat Process Worker

Affco New Zealand - Manawatu Plant
01.2014 - 11.2014

Sandwich Artist

SUBWAY®Restaurants
01.2011 - 06.2011

Hairdressing Apprentice

Streaks Ahead
11.2006 - 10.2014

NZQA Level 1 -

Fielding High School
Kristen Ladd