Kristena Hori
Rotorua,BOP
Summary
While thriving in fast-paced environments. I am Diligent with background in providing compassionate care to individuals. Known for fostering supportive environment and assisting with daily living activities to enhance client well-being. Demonstrated ability to manage hectic schedules and maintain open communication with professionals and team.
With a gentle touch and caring attitude centered on treating people with dignity and respect. I am a collaborative team player with strong clinical and interpersonal skills. I have proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
6
6
years of professional experience
Work History
Caregiver
Private Care
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Fast Food Worker
McDonald's
01.2023 - 10.2024
- Promptly greeted customers and processed orders to facilitate smooth traffic flow.
- Sanitized equipment and wiped counters to uphold cleanliness in food prep and dining areas.
- Adhered to food safety procedures outlined in company policies and health regulations.
- Collaborated with team members to efficiently fulfill large orders and serve parties.
- Supported crew members, expediting food preparation and delivery processes.
- Maintained organization and cleanliness of dining area for optimal customer experience.
- Executed food preparation responsibilities to meet franchise standards for quality and speed.
- Delivered friendly service that enhanced customer satisfaction in a fast-paced environment.
Factory Worker
Pelco Ltd
02.2023 - 01.2024
- Ensured compliance with safety regulations by maintaining a clean, organized workspace, reducing accidents.
- Assisted in training new employees on best practices and company procedures.
- Demonstrated versatility by learning new tasks rapidly, enhancing team value.
- Skilled use of hand tools resulted in accurate task completion while minimizing material waste.
- Performed routine equipment maintenance, leading to fewer breakdowns and improved operational efficiency.
- Enhanced team productivity through effective communication with coworkers and supervisors on project requirements.
- Maintained communication with colleagues, facilitating collaboration and timely project completion.
- Consistently exceeded daily production quotas through diligent work ethic and attention to detail.
Forestry Worker
CNI Forest Management
01.2022 - 03.2023
- Conducted safety meetings with team members to enhance workplace safety culture.
- Performed routine maintenance tasks, reducing hazards through effective tree management.
- Supported reforestation by planting trees on logged or fire-damaged lands.
- Trained new hires on equipment use and safety protocols for efficient onboarding.
- Utilized local flora and fauna expertise in forest management decision-making.
- Monitored weather conditions to inform daily work activities effectively.
- Handled hazardous materials safely while applying pesticides to protect ecosystems.
- Evaluated terrain conditions to optimize logging practices and minimize environmental impact.
Cleaner
Office and School Cleaners
01.2020 - 01.2021
- Promptly greeted customers and processed orders to facilitate smooth traffic flow.
- Sanitized equipment and wiped counters to uphold cleanliness in food prep and dining areas.
- Adhered to food safety procedures outlined in company policies and health regulations.
- Collaborated with team members to efficiently fulfill large orders and serve parties.
- Supported crew members, expediting food preparation and delivery processes.
- Maintained organization and cleanliness of dining area for optimal customer experience.
- Executed food preparation responsibilities to meet franchise standards for quality and speed.
- Delivered friendly service that enhanced customer satisfaction in a fast-paced environment.
Education
National Certificate - Rongoa Maori
Te Wananga O Aotearoa
Rotorua, BOP11.2026
National Certificate - Forestry
Te Wananga O Aotearoa
Rotorua, BOP11.2019
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and empathy
- Engaging personality
- Money handling
- Safe food handling
- Organized multi-tasker
- Listening and comprehension
- Reliable and punctual
- Late-night shift availability
- Stress tolerance and resilience
- Sanitation and cleanliness
- Personal hygiene maintenance
- Accustomed to shift work
- Organization and planning
- Customer response
- Time management mastery
- Attention to detail focus
- Initiative and proactivity
- Physical stamina and endurance
- Meal preparation
- Good with numbers and math
- Order management
- Upselling and cross selling
- Food presentation
- Food preparation expertise
- Interpersonal relationship building
- Excellent multi-tasker
- Reliable team worker
- Hospitality and accommodation
- Quality assurance and control
- Delivers exceptional customer service
- Proven leader
- Teamwork and collaboration
- Problem-solving
- Decision-making
- Critical thinking
- Order taking
Timeline
Caregiver
Private Care
01.2024 - Current
Factory Worker
Pelco Ltd
02.2023 - 01.2024
Fast Food Worker
McDonald's
01.2023 - 10.2024
Forestry Worker
CNI Forest Management
01.2022 - 03.2023
Cleaner
Office and School Cleaners
01.2020 - 01.2021
National Certificate - Rongoa Maori
Te Wananga O Aotearoa
National Certificate - Forestry
Te Wananga O Aotearoa