Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
TESTIMONIALS
Interests
Timeline
Generic

KRISTIAN BRAY

Auckland

Summary

I am an accomplished and dedicated professional with a track record of success. I am a continuous improvement and change enablement champion with a highly analytical and adaptable approach. I have a suite of distinguished skills that will set me apart including success on the world stage as a highly successful sportsperson. I am a fearless leader with a relentless pursuit of excellence and unrivaled resolve.

Performance professional with strong focus on optimizing team collaboration and achieving results. Demonstrated ability to adapt to changing needs while maintaining high standards. Skilled in performance management, strategic planning, and data analysis. Known for reliability and fostering results-driven environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Performance Lead & Senior Business Analyst – Hāpai

ACC
01.2024 - Current
  • Principal advice, strategic counsel, tactical analysis, and high-performance leadership for ACC’s Māori case management service
  • Strategic alignment and change management of evolving priorities
  • Thought leadership and coaching of Māori Health Advisor team
  • Design and delivery of frameworks, policies and capability solutions
  • Programme management, strategy alignment, enterprise planning, senior stakeholder engagement, and strategic risk management
  • Execution of strategic internal and external communication plans
  • Service operationalisation and design of bespoke operating model
  • Lean/Agile expertise including optimisation, waste reduction, systems thinking, technical change and Release Train Engineer duties
  • Continuous improvement mindset and influencing skills to drive inform quality service design and enable delivery of change initiatives
  • Conceptualization of groundbreaking Service Blueprint, Experience Blueprint, Kiritaki Journey/Empathy Map, and Day-in-the life models
  • Cross functional collaborative leadership of multiple remote teams
  • Evidence-based problem-solving, and complex decision-making
  • Building and implementation of tailored Performance Dashboard including monitoring/reporting to executives and top tier managers

Programme Lead – RPP/RIG (12 MTH SECONDMENT)

ACC
01.2023 - 12.2023
  • Programme management of multiple concurrent enterprise projects
  • Change enablement, technical agility and complex issue resolution
  • Product Owner responsibilities and leadership of national teams
  • Sector influencing redesign of ACC’s recruitment process including delivery of organisation wide mandatory learning on implicit bias
  • Transformative leadership and implementation of organizational process and strategic systems optimisation initiatives
  • Strong attention to detail and ability to analyze data and trends
  • Executive stakeholder engagement and relationship management

Scrum Master & Process Improvement Specialist

ACC
08.2021 - 01.2023
  • Thought leader, coach, mentor, teacher, consultant, and designer
  • Design of ACC’s ground-breaking Cultural Mentoring Programme
  • Strategic alignment, change enablement and operational design
  • Planning, risk management and delivery of Enterprise Agile at scale
  • Successful senior internal and external stakeholder management
  • Lean Six Sigma process improvement project saving 3,500 hours
  • Full design and implementation of a scalable and repeatable end to end model for ACC’s Innovation Fund, the first of its kind

Team Leader & Frontrunner

ACC
09.2015 - 08.2021
  • Spearheading the establishment of new Client Administration team
  • Pioneer and driver of multiple national transformation initiatives
  • Leadership and coaching of high performing teams in multiple units
  • Unrivalled team engagement and benchmark Net Promoter Scores
  • Design and implementation of new operational workflow model
  • Execution of strategic outcomes, frameworks, policy, and planning
  • Design of coaching, mentoring, recruitment and retention strategies
  • Strategic embedding of national culture and engagement activities

Case Manager & Frontrunner

ACC
09.2013 - 09.2015
  • End to end case management with unsurpassed communication
  • Sound understanding of ACC legislation, policy, and best practice
  • Critical internal and external stakeholder relationship management
  • Multiple awards/accolades and hand chosen to be a Frontrunner

Sales Manager

Saleststar
03.2011 - 09.2013
  • Leading a team to consistently achieve growth and hit sales targets
  • Coaching/mentoring and senior account management of key clients
  • Development and delivery of tailored sales training and processes
  • Full responsibility for strategic vision, budget, and operations

Lead Consultant (12 Month Contract)

BodyPLUS
03.2010 - 03.2011
  • Complete overhaul of Sales Strategy and development of marketing plan to increase market presence and grow profit by 19% in 3 weeks
  • Thought leadership and operationalization of the entire business
  • Strategic partnerships, marketing, training, and people development

Education

Diploma - Health Science

AUT

Certificate - Mauri Ora

TE WĀNANGA O AOTEAROA

Diploma - Fitness

NZ COLLEGE OF FITNESS

Skills

  • Change management execution
  • Coaching & Mentoring Specialist
  • Aligning strategy with execution
  • Customer Experience & Insights
  • Project, Risk & Value Management
  • Strategic stakeholder engagement
  • Systems Design & Critical Thinking
  • Te Ao Māori/Kaupapa Māori Design
  • Polished Facilitator and Presenter
  • Product and Strategic Roadmaps
  • Authority on Voice of the Customer
  • Lean Six Sigma/Scrum/SAFe/Kaizen

Certification

  • SAFe Release Train Engineer
  • SAFe Product Management
  • SAFe Product Ownership
  • Scrum Master PM-1
  • Lean Six Sigma (Green Belt)
  • Project and Risk Management

LANGUAGES

Te Reo Māori, Intermediate
English, Advanced

Hobbies and Interests

Former professional Rugby player, Competitive and highly successful Bodybuilder with multiple National and International titles, Accomplished musician and songwriter

TESTIMONIALS

  • “You are a true servant leader with such conviction and authenticity”
  • “This is transformative mahi that will positively change the way we operate and deliver value”
  • “I loved how you took the time to acknowledge the healing journey”
  • “Your communication skills are next level, and I can see why you are a trusted advisor to so many”
  • “You role-model the right behaviors every day and inspire the team with growth mindset”
  • “This highlights your drive for perfection to do the best job and it’s clear you don’t do average”
  • “The passion you have for meaningful outcomes will have such a big impact on our clients”
  • “I am always mesmerized by your levels of professionalism, productivity, efficiency and quality”
  • “Your understanding of system design and experiential learning has made this a powerful resource”
  • “You are the ideal person to lead this key piece of work.”
  • “Honestly the overall package you delivered was sublime.”
  • “Kristian has massive leadership presence and the courage to try something different.”

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Woodworking
  • Web Development and Design

Timeline

Performance Lead & Senior Business Analyst – Hāpai

ACC
01.2024 - Current

Programme Lead – RPP/RIG (12 MTH SECONDMENT)

ACC
01.2023 - 12.2023

Scrum Master & Process Improvement Specialist

ACC
08.2021 - 01.2023

Team Leader & Frontrunner

ACC
09.2015 - 08.2021

Case Manager & Frontrunner

ACC
09.2013 - 09.2015

Sales Manager

Saleststar
03.2011 - 09.2013

Lead Consultant (12 Month Contract)

BodyPLUS
03.2010 - 03.2011

Certificate - Mauri Ora

TE WĀNANGA O AOTEAROA

Diploma - Fitness

NZ COLLEGE OF FITNESS

Diploma - Health Science

AUT
KRISTIAN BRAY