Summary
Overview
Work History
Education
Skills
I really enjoy fitness and health and try and maintain a good work life balance .
Work Availability
Timeline
AssistantManager
Kristian Cockburn

Kristian Cockburn

BARBER
^ 6 Piha Close Papamoa,BOP

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Barbering position. Ready to help team achieve company goals.

Im an Enthusiastic Barber eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the craft and training in barbering. Motivated to learn, grow and excel in within your business.

Im a Reliable employee offering excellent communication and good judgment.

I would consider myself a dedicated friendly professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Conscientious Barber with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities. Detailed Barber with over 14 years experience in hair cutting and styling. In-depth understanding of hair care industry and business operations. Dedicated to best-in-class customer service and satisfaction. Proficient Barber versed in hairstyles, cutting techniques and shaving customers. Collaborative team player with strong communication and relationship building abilities.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Junior Barber in Training

Havana Barbers Hair To Train
Mount Maunganui, BOP
02.2021 - 12.2021
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Served customers and followed outlined steps of service.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Real Estate Agent

Tall Poppy
Papamoa, BOP
03.2015 - 12.2021
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.

Barber

Barbershop Co
Tauranga, BOP
03.2023 - Current
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Collaborated with other salon professionals to create a positive and welcoming atmosphere for all customers.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Mentored junior barbers by sharing expertise on cutting techniques and best practices for maintaining a professional image within the salon environment.
  • Assisted in the recruitment process of new staff members by conducting interviews and evaluating potential candidates'' barbering skills sets.
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.

Master Barber

Refinery studios
Tauranga, BOP
01.2022 - 12.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Real Estate Agent

Tall Poppy Real Estate
Tauranga South, BOP
09.2016 - 10.2020
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated, facilitated and managed real estate transactions.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Advertised client properties through websites, social media and real estate guides.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Presented purchase offers to sellers for consideration.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Represented buyers and sellers of developed and undeveloped properties.
  • Followed up with prospective buyers regarding incentives from builder and new developments in surrounding area.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Collected fees and documented payment processes for property transactions.
  • Used NTREIS and other realtor databases to find properties for clients.

Tele Marketing Sales Agent

Trustpower
Tauranga, BOP
01.2012 - 11.2016
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Used coordination and planning skills to achieve results according to schedule.

Hairdresser and Make up Artist

Salon By Design
Tauranga, BOP
03.2009 - 04.2012
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Assessed customer hair texture, treatment history and desired outcome to determine services required.
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Answered over [Number] phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle and color options.

Education

Certificate I - Essential First Aid

Red Cross New Zealand
Tauranga, BOP
03.2022

Certificate III - Barbering Level 3

Havana Barbers Hair To Train
Mount Maunganui, BOP
12.2021

National Certificate - Real Estate

NZQA
NZQA Of New Zealand
05.2017

Certificate in Hairdressing - Hair Dressing

Hair To Train
Tauranga
06.2001

Level 3 Barbering Qualifications ( Cert ) - Barbering

Havana Barbers
Mount Maunganui
02.2021 - 12.2021

Level 4 Commercial Barbering Cert - Barbering

Toi Ohomai Polytechnic
Tauranga
03.2022 - 01.2023

Skills

  • Flexible and Adaptable
  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Self-motivated professional
  • Microsoft Office
  • Excellent work ethic
  • Active Listening
  • Good listening skills
  • Decision Making
  • Responsible
  • Data Entry
  • Customer Retention Strategies
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Upbeat and Positive Personality
  • Responding to Difficult Customers
  • Issue and Complaint Resolution
  • Upselling Products and Services
  • Calm and Professional Under Pressure
  • Inbound and Outbound Calling
  • Self-Checkout Assistance
  • Flexible Hours
  • Stocking and Receiving
  • Upselling Techniques
  • Product Promotion
  • Cash Handling
  • Customer Needs Assessment
  • Engaging with Diverse Customers
  • Store Policies and Procedures
  • Merchandising and Display
  • Building Customer Loyalty
  • Sales and Promotions
  • Product Recommendations
  • Time Management
  • Policy and Procedure Adherence
  • Energy and Physical Stamina
  • Teamwork and Collaboration
  • Social Media Platforms
  • Client Consultations
  • Clippers Usage
  • Safety Training
  • Equipment Maintenance
  • Cash Register Operations
  • Cuts for Women
  • Opening and Closing Procedures
  • Outstanding Customer Service
  • Straight Razor Shaving
  • Till Counting
  • Business Management
  • Product Knowledge
  • Team Collaboration
  • Shears Expertise
  • Scalp Massages
  • Customer Preferences
  • Regulatory Compliance
  • Accurate Money Handling
  • Promotions Understanding
  • Client Needs Assessment
  • Customer Safety
  • Trend Expertise
  • Razor Cutting Expertise
  • Texturizing Services
  • Verbal Communication Strength
  • Cleaning and Sanitation
  • Retail Inventory Management
  • Client Scheduling
  • Hairstyles and Trends
  • Workflow Efficiency
  • Interpersonal Ability
  • Health Code Compliance
  • Work Area Sanitation
  • Cuts and Fades
  • Hair Conditioning and Styling
  • Lash and Eyebrow Maintenance
  • Hair Product Recommendations
  • Networking Expertise
  • Hair Maintenance Expertise
  • Advanced Communication Skills
  • Hair Artistry
  • Mentoring
  • Special Requirements
  • Outstanding Client Retention

I really enjoy fitness and health and try and maintain a good work life balance .

I really like to try and maintain a good life, work balance, im really into any type of creative exploits and would definitely call myself an old vintage soul, with a passion for the 40s up to the 70s.

I paint, draw and take a lot of photos, and love my black and whites, social media is something that i can become really good at, through my time working within the real estate field and I acknowledge its importance in building a brand and promoting yourself and your place of business.

I have a husband and 4 step children ( all adults ) and 6 grand children mostly all living in the Gisborne area.

I really relish the chance to showcase my skills mixed in with my sense of humor and mature outlook towards being both professional and relatable.


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barber

Barbershop Co
03.2023 - Current

Level 4 Commercial Barbering Cert - Barbering

Toi Ohomai Polytechnic
03.2022 - 01.2023

Master Barber

Refinery studios
01.2022 - 12.2022

Junior Barber in Training

Havana Barbers Hair To Train
02.2021 - 12.2021

Level 3 Barbering Qualifications ( Cert ) - Barbering

Havana Barbers
02.2021 - 12.2021

Real Estate Agent

Tall Poppy Real Estate
09.2016 - 10.2020

Real Estate Agent

Tall Poppy
03.2015 - 12.2021

Tele Marketing Sales Agent

Trustpower
01.2012 - 11.2016

Hairdresser and Make up Artist

Salon By Design
03.2009 - 04.2012

Certificate I - Essential First Aid

Red Cross New Zealand

Certificate III - Barbering Level 3

Havana Barbers Hair To Train

National Certificate - Real Estate

NZQA

Certificate in Hairdressing - Hair Dressing

Hair To Train
Kristian CockburnBARBER