Kristina Hayes
Christchurch
Summary
Diligent fill in supervisor with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Equipped with willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Labourer / Fill in Supervisor
WasteCo
11.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Housekeeping Room Attendant
Novotel
11.2020 - 11.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel's commitment towards excellence.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
Warehouse Packer
My Food Bag
01.2017 - 12.2018
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Education
Level 5 Diploma in Tourism Management - Tourism And Travel Management
New Zealand School of Tourism
Central City, Christchurch 03-2021
Skills
- Training staff in using our work related apps on digital devices
- Managing Staff
- Customer service
- Decision-making
- Waste reduction
Timeline
Labourer / Fill in Supervisor
WasteCo
11.2022 - Current
Housekeeping Room Attendant
Novotel
11.2020 - 11.2022
Warehouse Packer
My Food Bag
01.2017 - 12.2018
Level 5 Diploma in Tourism Management - Tourism And Travel Management
New Zealand School of Tourism
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