Kristin Leah Matenga
Auckland,AUK
Summary
Proactive Mobile Beauty Therapist and Administrative Professional with extensive experience in expert makeup application, patient scheduling, and data management. Skilled in deep tissue massage, hot stone therapy, and reflexology techniques. Known for exceptional customer support, confidentiality, and effective coordination of daily tasks.
Overview
7
7
years of professional experience
Work History
Mobile Beauty Therapist
Kristin Leah Matenga
Auckland, AUK
01.2019 - Current
- Performed specialized makeup application techniques for events such as bridal parties, photo shoots, proms, or other special occasions requiring expert-level skills.
- Seamlessly coordinated travel logistics to ensure punctual arrival at all appointments regardless of location or traffic conditions.
- Assessed client progress over time, adjusting treatment plans as needed to optimize outcomes while minimizing potential side effects or discomforts.
- Contributed to a positive team atmosphere among fellow mobile therapists by sharing knowledge, resources, and support as needed.
Administrative Officer
Te Kohao Health
Hamilton, WKO
01.2022 - 01.2023
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Medical Receptionist
Te Kohao Health
Hamilton, WKO
01.2022 - 01.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Administrative Assistant
Te Kohao Health
Hamilton, WKO
01.2021 - 01.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Practitioner
Luke Hawkins
Sydney
08.2021 - 08.2021
- Excelled in time management skills, enabling the completion of all daily tasks while providing exceptional care to patients.
- Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
- Increased patient satisfaction scores through excellent communication, empathy, and understanding of individual needs.
- Maintained up-to-date knowledge of industry trends, research findings, and advancements in medical technology to enhance clinical practice.
Reservation Service Officer
Thrifty Car Rental
Australia
01.2018 - 01.2019
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Played a critical role in retaining valuable customers through proactive relationship management efforts.
Education
Masters in NLP & Hypnosis. - Subconscious Mind
Leinster District High School
Perth Beauty Collage 01.2010
Skills
- Deep Tissue Massage
- Expert Makeup Application
- Hot Stone Therapy
- Reflexology Techniques
- Good Communication
- Adaptability
- Leadership
- Customer Service
Accomplishments
I completed my Masters Degree in Neuro Linguistic Programming -Studding the Sub conscious brain with Luke Hawkins.
Working with the subconscious mind helping people to clear their childhood trauma through timeline therapy.
I studied Biology at the Perth Beauty Collage.
Qualification- Certificate 4 in Beauty Therapy.
I completed 10 intense full days of massage therapy with 100 other people.
Deep Tissue
Relaxation Massage
Sports Massage
References: TKH (Te Kohao Health)
Kataraina Barnes -Manukura Te Pae Oranga
Hakahaka Taane - Human Resources
07 -856 5479 (TKH)
Languages
English
Elementary
Maori
Elementary
Timeline
Administrative Officer
Te Kohao Health
01.2022 - 01.2023
Medical Receptionist
Te Kohao Health
01.2022 - 01.2023
Practitioner
Luke Hawkins
08.2021 - 08.2021
Administrative Assistant
Te Kohao Health
01.2021 - 01.2022
Mobile Beauty Therapist
Kristin Leah Matenga
01.2019 - Current
Reservation Service Officer
Thrifty Car Rental
01.2018 - 01.2019
Masters in NLP & Hypnosis. - Subconscious Mind
Leinster District High School