Kristopher Johansen
Auckland,Somerville
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Dog Walker
Neighbourhood Watch
09.2023 - 11.2023
- Increased client satisfaction by providing timely and attentive care for their pets.
- Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
Volunteer
Auckland Council
03.2023 - 05.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
Caregiver
SKIDS
01.2021 - 04.2021
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Education
NCEA Level 2 - DVC, English, Math, Photography, History
Sacred Heart College
Glendowie, NZ11.2023
NCEA Level 1 - DVC, Photography, English, Math
Sacred Heart College
Glendowie, NZ11.2022
Skills
- Animal Grooming
- Schedule Management
- Customer Service
- Stamina
- Strength
- Environmental Awareness
- Coordination
- Time Management
- Safety Awareness
- Patience and Calmness
- Reliability and Punctuality
- Self-motivation
- Decision Making
Timeline
Dog Walker
Neighbourhood Watch
09.2023 - 11.2023
Volunteer
Auckland Council
03.2023 - 05.2023
Caregiver
SKIDS
01.2021 - 04.2021
NCEA Level 2 - DVC, English, Math, Photography, History
Sacred Heart College
NCEA Level 1 - DVC, Photography, English, Math
Sacred Heart College
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