KRUNAL DODIYA
MOUNT ROSKILL,AUCKLAND
Summary
I am eager to secure a position within a dynamic, high-growth company that offers opportunities for professional advancement. My background includes a strong understanding of development processes and management, along with extensive knowledge of services and operations. I excel in challenging environments, and have a proven track record of exceeding targets through exceptional customer experiences and effective management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Senior Business Development Manager
Chevpac Machinery NZ Ltd
Otahuhu, Auckland
02.2023 - Current
- Setting goals and developing plans for business and revenue growth.
- Experience in establishing a good rapport with customers.
- Researching, planning, and implementing new target market initiatives.
- Excellent commercial awareness.
- Setting goals for the business development team, and developing strategies to meet those goals.
- Ability to accept and evolve with changes in policies and procedures.
- Extremely disciplined, motivated, and possessing an entrepreneurial spirit.
- Quickly building long-term relationships with new and existing customers.
- Ability to meet deadlines, prioritize, multi-task, and cope well with frequent change.
- Develop and implement effective business processes for managing customer complaints, and any other issues.
Retail Sales Representative/ Territory Manager
Home Express Limited
Auckland
10.2016 - 11.2022
- Ensure a complete understanding of the annual territory plan is achieved to ensure awareness of what the territory objectives and measurements (budget and KPI) are.
- Responsible for achieving the territory's financial budgets and KPIs.
- Responsible for achieving growth in the live territory database through customer acquisitions and retention.
- Responsible for ensuring all customer service standards are met or exceeded, to promote and meet the brand promise.
- Ensuring customers are satisfied with products and services at a highly professional level.
- Ensuring we follow all the AML guidelines and requirements in the business.
- Knowledge of the analyzed loan application, credit history, and a judgment recommendation on the application were made to the loan review committee.
- Establish sales objectives by projecting expected sales volume, forecasting, and developing sales quotas for territories and the region.
- Established and maintained strong relationships with decision-makers and influencers within key accounts.
- Recruited, hired and trained new hires to optimize profitability.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Developed and implemented strategic plans to maintain and grow key accounts, enhancing customer satisfaction and loyalty.
- Coordinated with logistics and supply chain teams to ensure timely and accurate product delivery to key accounts.
- Developed and implemented key account plans to meet customer needs and increase company profitability.
Property Management Assistant
Global Real- Estate
02.2012 - 04.2015
- Handling tenant compliant & issue
- Rental property Maintenance & repair
- Collecting rent, managing finance, and maintaining properties
- Addressing late rent payment, retaining tenants for the long term & staying ahead of the market rents
- Conducting regular property inspections, managing tenant applications and overseeing repairs
- Maintaining the property is one of the biggest responsibilities
Education
Graduate Diploma - Applied Management - Professional Retailing
NZC College
Auckland, New ZealandBachelor of Commerce -
BHAVNAGAR University
Bhavnagar, IndiaSkills
- Key Account Management
- Sales
- Marketing
- Business development
- Project Management
- Operational Excellence
- Planning
- Organizing
- Team management
- Leadership
- Public Relation
- Branding
- Conflict resolution
- Client retention
- Team leadership
- Customer Relationship Management
- Problem solving
- Customer service
References
Available upon request
Timeline
Senior Business Development Manager
Chevpac Machinery NZ Ltd
02.2023 - Current
Retail Sales Representative/ Territory Manager
Home Express Limited
10.2016 - 11.2022
Property Management Assistant
Global Real- Estate
02.2012 - 04.2015
Graduate Diploma - Applied Management - Professional Retailing
NZC College
Bachelor of Commerce -
BHAVNAGAR University
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