Krunal Gadhia

Project 1: BOFA Cloud

Project Summary:

Worked on BOFA Cloud, a hybrid platform built on Microsoft Azure for automated provisioning of Linux and Windows servers. Managed build requests via Cloud UI Portal using Optimus and Ansible for orchestration. Ensured accurate configurations, seamless deployment, and end-to-end integration across templates like Apache, JBoss, MSSQL, and Oracle.

• Led Manual and automation-first strategy by building a modular Selenium/TestNG framework integrated into CI pipelines, reducing regression execution time by 50% and streamlining release cycles.
• Mentored and managed a QA team of 10, enhancing delivery velocity by 25% through Agile coaching, manual and automation best practices, and sprint-level QA planning.
• Applied exploratory testing techniques and heuristics (CRUD, consistency, risk-based prioritization) to uncover edge-case defects and usability issues, improving issue detection in early QA phases by 30%.
• Introduced a defect impact analysis model, reducing recurring bugs by 40% and aligning the team on root cause prioritization, while also conducting cross-functional QA workshops to ensure alignment across teams.
• Reduced release delays by 30% by proactively triaging defects during daily stand-ups, facilitating backlog refinement sessions, and coordinating with BAs and developers to resolve blockers early in the SDLC.
• Demonstrated keen attention to detail when reviewing requirement documents ensuring accurate translation into comprehensive test plans.
• Identified opportunities for process optimisation, leading initiatives that resulted in reduced costs and increased productivity for the organization.
• Effectively communicated testing results and recommendations to stakeholders throughout all phases of the software development lifecycle.
• Contributed to risk management efforts, mitigating potential project delays or cost overruns.
• Optimized test strategies to achieve higher confidence in product stability and performance.

Project 2: ITSM – BMC Remedy

Project Summary:

Bank of America, a leading global bank, operates BACI as its non-bank subsidiary. I worked on the BMC Remedy ITSM platform, which streamlines and automates ITIL processes including Incident, Problem, Change, Asset, and Service Request Management. The platform enables intelligent ticketing, service catalog integration, and seamless alignment between IT operations and business objectives.

• Enhanced traceability and test coverage by introducing custom requirement-to-test mapping matrices, improving alignment between business requirements and QA deliverables.
• Implemented Agile workflows and QA ceremonies (daily stand-ups, retrospectives, backlog grooming), which improved release coordination, sprint visibility, and overall delivery velocity.
• Led a team of 4 QA engineers through multiple release cycles, driving adoption of test automation while overseeing manual testing efforts—including functional, regression, and exploratory testing—to ensure robust coverage and risk-based validation.
• Reduced release delays by 30% through early-stage defect triage, proactive collaboration with developers and BAs, and continuous integration of bug fixes during sprint execution.
• Executed system integration and UAT cycles for high-impact features, significantly reducing post-release production issues and ensuring consistent software quality in complex enterprise environments.
• Optimized test cases to maximize success of manual software testing.
• Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
• Mentored junior software testers, contributing to their professional growth and skill development.
• Enhanced software quality by conducting thorough testing and identifying critical defects.
• Documented testing procedures for developers and future testing use.

Project 1: ODIN (Program Trading platform with multiple strategies)

Project Summary:

Worked on ODIN, a multi-exchange, multi-segment front-office trading platform for equity, derivatives, and commodities. Gained hands-on experience with order routing, real-time risk management, and APAMA-based trading strategies including VWAP, TWAP, and Market Maker. Supported integration with NSE, BSE, MCX, and NCDEX using CTCL ID for scalable trading operations.

• Improved trade execution accuracy by 35% by validating complex order routing, risk controls, and real-time data processing, resulting in fewer transactional failures and customer complaints.
• Increased platform reliability by 30% through multi-platform functional and integration testing, ensuring consistent performance across web, desktop, and mobile interfaces.
• Reduced regulatory risks by 25% by embedding compliance-focused testing, which supported successful audits and mitigated potential penalty exposure.
• Enhanced trading model accuracy by validating APAMA-based algorithmic strategies (VWAP, TWAP, Market Maker), improving execution reliability in simulated trading conditions.
• Improved QA process efficiency by 30% by creating and maintaining structured test case repositories and audit-ready defect logs, enabling faster root cause analysis.
• Facilitated the transition of newly developed features from QA to production environments through effective communication with release management teams.
• Reduced production defects by ensuring proper traceability between requirements, test cases, and defects.
• Improved software quality by creating and executing test plans and cases for various applications.
• Collaborated closely with developers during defect fixing phase resulting in quicker resolutions.
• Carried out tests to identify, report and repair bugs and glitches.