Ksharne Watson
Palmerston North,HKB
Summary
Dynamic and dependable professional with a proven track record in customer service and efficient stocking, demonstrated during my tenure at The Warehouse Group. Skilled in safety awareness and merchandising techniques, I excel in creating positive customer experiences and enhancing store presentation. My ability to manage high-stress situations and collaborate effectively has consistently improved operational efficiency and customer loyalty.
Overview
2
2
years of professional experience
Work History
Night Shift Filler
The Warehouse Group
11.2024 - 03.2025
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
- Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
Customer Service Representative
Platypus Shoes
12.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
McDonald's Restaurant
01.2023 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
High School Diploma -
Queen Elizabeth College
Palmerston North, NZ12-2023
Skills
- Safety awareness
- Cleanliness and hygiene
- Efficient stocking
- Merchandising techniques
- Heavy lifting
- Time management
- Dependable and reliable
- Pallet arrangement
- Customer service
Timeline
Night Shift Filler
The Warehouse Group
11.2024 - 03.2025
Customer Service Representative
Platypus Shoes
12.2023 - 01.2024
Customer Service Representative
McDonald's Restaurant
01.2023 - 11.2023
High School Diploma -
Queen Elizabeth College
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