Resourceful executive more than ten years of experience in the Textile Laboratory setting and in Operations. A strong leader with a proven background in developing targeted operational plans and executing them to meet deadlines. Proficient in Industrial Clothing Technology and management approaches with a good knowledge of underlying theories.
Overview
12
12
years of professional experience
Work History
Checkout Operator
PAK'nSAVE Albany
07.2025 - Current
Operated point-of-sale systems to process customer transactions efficiently.
Maintained accurate cash drawer, ensuring consistent financial integrity.
Assisted in training new staff on checkout procedures and customer service standards.
Handled customer inquiries and resolved issues to enhance shopping experience.
Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
Helped customers complete purchases, locate items, and join reward programs.
Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
Actively listened to customer needs, recommending appropriate products or services when necessary.
Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Volunteer Service Retail Assistant
Red Cross
09.2024 - Current
Assessing customer needs through open and targeted communication and recommending appropriate options and outcomes.
Ensured the store environment remained clean and organized and restock shelves as required.
Processed sales and transactions using EFTPOS and cash systems, ensuring each transaction was accurately stored and recorded.
Restocked clothing racks and managed inventory as necessary and as requested.
Have high level enthusiasm and drive.
Managed displays year-round, including seasonal displays.
Executive - Textile Testing
Brandix Corporate Campus
09.2013 - 06.2023
Proficient in all Chemical and Physical textile tests according to Limited Brands standards and well conversant with ASTM, AATCC & ISO standards.
Guide the laboratory staff on technical matters related to testing and ensure the accuracy of test results.
Assure that the laboratory conducts its activities complying with the technical requirements of the ISO17025:2005 standards.
Performing chemical and Physical textile test undertaken from accredited vendors (Limited Brands, PVH & Lands' end, GAP, Amazon).
Maintain the accuracy of testing equipment by implementing maintenance and calibration schedules on time.
Determine the uncertainty of measurements for all measurements made in the laboratory.
Has successfully attended & participated in the Training Program on Internal Auditing of Laboratory Management System. (ISO / IEC 17025: 2005 - SLAB).
I have accredited VS & CO (GOLD) / PVH / LANDS END / AMAZON / M&S & Haddad client accreditation.
Education
Level 4 Diploma in Early Childhood Education -
Asian Institute Business and Technology
Sri Lanka
07.2023
Diploma in Clothing Technology and Management -
Brandix College of Clothing Technology
Sri Lanka
01.2018
Advance Certificate course in Human Resource Management -
Lalith Athulathmudali Vocational training College
Sri Lanka
06.2015
Certificate course in Human Resource Management -
Lalith Athulathmudali Vocational training College
Sri Lanka
12.2014
NVQ Level 3 in Information Communication Technology Technician -
National Vocational Training Institute
Sri Lanka
01.2012
Skills
Effective communication
Open to new ideas
Willingness to learn
Independence
Team player
Flexibility
Team leadership
Data analysis
Strategic planning
MS Office (Word, Excel, PowerPoint)
Movex (M3) user friendly - ERP System
Diving License
Visa
Residence Visa
Timeline
Checkout Operator
PAK'nSAVE Albany
07.2025 - Current
Volunteer Service Retail Assistant
Red Cross
09.2024 - Current
Executive - Textile Testing
Brandix Corporate Campus
09.2013 - 06.2023
Level 4 Diploma in Early Childhood Education -
Asian Institute Business and Technology
Diploma in Clothing Technology and Management -
Brandix College of Clothing Technology
Advance Certificate course in Human Resource Management -
Lalith Athulathmudali Vocational training College
Certificate course in Human Resource Management -
Lalith Athulathmudali Vocational training College
NVQ Level 3 in Information Communication Technology Technician -
Clinical Lead Occupational Therapy & Therapy Assistants at Auckland City HospitalClinical Lead Occupational Therapy & Therapy Assistants at Auckland City Hospital