Kuldeep Kaur
Hamilton,WKO
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strategic Supervisor with expertise prioritizing projects, planning workflow and managing employees to achieve operational goals. Resourceful individual with 2 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision-making skills.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing 10 people of teams.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assistant Site Leader
Z Gas Station
04.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Trained new team members on site policies and procedures.
- Developed work schedules for team members to maximize shift coverage.
Supervisor
Woolworths
08.2018 - 03.2019
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
Bachelor of Arts - Business Management
Linguist International Institute
Auckland 06.2015
Bachelor of Arts - BSC[mathematics And Economics]
GNDU University
Amritsar 03.2014
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Technical knowledge
- Business Development
- Safety awareness
REFERENCE
Team Leader Z energy[Hamilton]- Hardika Italia 0276879548
Operational Manager[ Taupo ]- Ranjit Singh 0274848433
New World[Hamilton]- Gurjinder Singh 02040919137
Timeline
Assistant Site Leader
Z Gas Station
04.2022 - Current
Supervisor
Woolworths
08.2018 - 03.2019
Bachelor of Arts - Business Management
Linguist International Institute
Bachelor of Arts - BSC[mathematics And Economics]
GNDU University
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