Kuldeep Kuldeep
Takanini,New Zealand
Summary
To secure a position where I can contribute to team success, provide high-quality customer service, and continue developing new skills in a supportive and dynamic workplace. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Virtual Relationship Manager
HDFC BANK
Punjab, India
03.2022 - 02.2023
- Identified areas of improvement within the organization's processes that could enhance the overall customer experience.
- Analyzed customer data to identify trends and opportunities for improvement.
- Assisted with product launches by providing guidance on marketing efforts, pricing models, and product features.
Customer Service Representative
Competent Synergies
Punjab, India
03.2021 - 03.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed positive relationships with customers through friendly interactions.
Education
Bachelor of Science - Agriculture
Punjabi University Patiala
Bathinda, Punjab, India01.2019
High school or equivalent -
Punjab School Education Board
Bathinda, Punjab, India01.2015
Skills
- Client Relationship Management
- Communication skills
- Adaptability
- Decision-making
- Team collaboration
- Sales support
- Problem solving
- Time management
- Critical thinking
- Computer skills
Accomplishments
IRDAI Certified, 01/01/22, Successfully completed certification from the Insurance Regulatory and Development Authority of India, authorizing me to promote and sell insurance products ethically and legally.
Hobbies and Interests
- Listening to Music
- Travelling and exploring new cultures
- Cooking and trying new cuisines
Languages
English
Professional
Hindi
Professional
References
Gurpreet Singh Chauhan
Email ID: Gurpreetsinghr007@gmail.com
Timeline
Virtual Relationship Manager
HDFC BANK
03.2022 - 02.2023
Customer Service Representative
Competent Synergies
03.2021 - 03.2022
Bachelor of Science - Agriculture
Punjabi University Patiala
High school or equivalent -
Punjab School Education Board