Dynamic medical receptionist with proven expertise at Hamilton Lake Clinic in managing patient bookings and processing ACC claims. Skilled in Medtech Evolution and adept at fostering effective communication with patients and staff. Recognized for enhancing operational efficiency and maintaining confidentiality in a fast-paced environment. Strong multitasker with exceptional administrative support abilities.
Manage patient bookings, front desk operations, and clinical administration tasks.
Use Medtech Evolution to maintain accurate patient records and streamline appointments.
Process and manage ACC claims, ensuring accurate submissions and timely follow-ups.
Communicate effectively with patients, clinical staff, and external providers.
Maintain confidentiality of sensitive medical information, and follow clinic procedures.
Assist with clinic schedules, reports, and general operational support.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Greeted and checked in patients, updating patient information in computer system.
Managed daily hospital reception duties, including patient check-ins, and appointment management.
Supported medical staff with file management and administrative coordination.
Developed strong interpersonal skills while working in a busy healthcare environment.
Provided tuition to secondary and senior secondary students in mathematics and economics.
Prepared lesson plans, assessed student progress, and improved academic outcomes.
Built strong communication and instructional skills through personalized teaching.