Kumeei Hewakuruppu
5/193, Withells Road, Avonhead,Christchurch
Summary
Diligent and analytical worker with twenty one years' of experience in Medical Laboratory Technician and Customer Service. Skilled multitasker with excellent communication and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Catering Assistant
Canterbury District Health Board
03.2019 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained composure and work quality while under stress.
Medical Laboratory Technician
Lanka Hospital
08.2014 - 03.2018
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
Medical Laboratory Technician
Westmead Hospital
03.2008 - 03.2014
- Prepared blood sample testing and centrifuge operations
- Communicating with internal and external stakeholders face-to-face and over the phone to ensure the correct information has been provided.
- Liaise with nurses and doctors so they are aware of the test results.
- Collected blood and bone marrow specimens, separating plasma and serum from cells through centrifugation.
- Assisted in the diagnosis and prevention of diseases (diabetes, AIDS and cancer) by accurately recording and transmitting lab test results
- Operated wide range of laboratory equipment and instruments to complete analysis.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
Bakery Assistant
Coupland's Bakeries
04.2005 - 01.2008
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Clinical Record Department Clerk
Canterbury District Health Board
05.2004 - 09.2004
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Medical Laboratory Technician
Christchurch Public Hospital
04.1999 - 07.2001
- Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
- Identified and traced quality control issues impacting laboratory results.
- Helped management optimize laboratory processes for maximum efficiency and performance.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
Education
Health & Safety Certificate -
Australia
Westmead Hospital2011
Diploma in Computer Technology -
Colombo University
Sri Lanka 1999
Skills
- Laboratory equipment handling
- Analytical and scientific software
- Managing regulatory standards
- Administrative Support
- Managing daily reports
- Liaising with nurses and doctors
- Communicating with clients via phone calls if any concerns arise
- Daily data entry
- Protecting clients privacy
- Exercise discretion when handling sensitive issues
Languages
English
Full Professional
Tamil
Native or Bilingual
Singalese
Native or Bilingual
Referees
Liz Beaglehole
Christchurch District Health Board - Christchurch
Liz.Beaglehole@cdhb.health.nz
Sandra Fernandez
Westmead Hospital (ICPMR) - Sydney
+61 288 905 099
Timeline
Catering Assistant
Canterbury District Health Board
03.2019 - Current
Medical Laboratory Technician
Lanka Hospital
08.2014 - 03.2018
Medical Laboratory Technician
Westmead Hospital
03.2008 - 03.2014
Bakery Assistant
Coupland's Bakeries
04.2005 - 01.2008
Clinical Record Department Clerk
Canterbury District Health Board
05.2004 - 09.2004
Medical Laboratory Technician
Christchurch Public Hospital
04.1999 - 07.2001
Health & Safety Certificate -
Australia
Diploma in Computer Technology -
Colombo University
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