KUNAAL SHARMA
AUCKLAND
Summary
Passionate, Dedicated, Experienced and client-focused Banking Professional with an excellent -track record of assisting clients in achieving their dreams. Possessing comprehensive knowledge of mortgage products, lending regulations, and market trends. Guiding clients through the mortgage process, ensuring clients secure the most suitable financing options tailored to their unique needs.
With exceptional communication and interpersonal skills, Cultivating strong relationships built on trust and transparency. Dedicated to providing exceptional service, Committed to delivering personalized solutions that empower individuals and families to make informed decisions and achieve financial stability through homeownership.
Overview
17
17
years of professional experience
Work History
Mortgage Advisor
Konnect Mortgages Limited
Auckland
01.2019 - Current
- Achieved higher loan approval rates by carefully analyzing clients'' financial situations and offering tailored mortgage solutions.
- Boosted customer satisfaction by providing personalized advice and guiding clients through mortgage application process.
- Developed strong relationships with real estate agents, resulting in steady stream of quality referrals for new business opportunities.
- Reduced turnaround time for loan approvals with efficient documentation collection and underwriting submission processes.
- Maintained high level of industry knowledge by attending relevant conferences and workshops, ensuring accurate and up-to-date advice for clients.
- Streamlined internal communication between team members to ensure timely completion of mortgage applications and effective problem-solving when issues arose.
- Managed diverse portfolio of clients, effectively addressing their individual needs and concerns during mortgage application process.
- Educated first-time homebuyers about available financing options and guided them through each stage of mortgage application process.
- Developed comprehensive marketing materials to attract new clients while maintaining professional image consistent with company brand.
- Conducted regular follow-ups with existing clients to ensure their continued satisfaction after closing on their mortgages and addressing any concerns that arose.
Business Acquisition Manager(SME)
Bank Of New Zealand
Auckland, AUK
10.2017 - 12.2018
- Achieved successful business acquisitions by identifying and evaluating potential targets.
- Developed strategic plans for acquisition growth by analyzing market trends and competitors.
- Improved negotiation outcomes with careful preparation and thorough understanding of target businesses.
- Managed due diligence processes to ensure accurate valuation and seamless integration of acquired companies.
Mobile Mortgage Manager
Bank Of New Zealand
Auckland, AUK
10.2016 - 09.2017
- Improved loan processing efficiency by streamlining mortgage application procedures and implementing new software tools.
- Managed team of mortgage professionals, ensuring high-quality customer service and timely loan closings.
- Developed relationships with real estate agents to increase referral business, leading to significant boost in loan originations.
- Implemented policies and procedures that reduced errors in underwriting, resulting in fewer declined loans and increased revenue.
Business Development Manager(Property Investment)
Bank Of New Zealand
Auckland
04.2014 - 09.2016
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
- Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Property Investment Manager
Bank Of New Zealand
Auckland
09.2011 - 03.2014
- Increased investment returns by identifying and recommending high-performing assets in various sectors.
- Optimized portfolio performance through continuous monitoring and timely adjustments to asset allocations.
- Enhanced client satisfaction by providing tailored financial advice and personalized investment strategies.
- Managed diverse range of portfolios, ensuring alignment with clients'' risk tolerance and financial goals.
Banking Advisor
Bank Of New Zealand
Auckland
08.2007 - 09.2011
- Increased client satisfaction by providing personalized banking solutions and financial advice.
- Strengthened customer relationships through timely follow-ups and proactive communication.
- Improved branch sales performance by cross-selling various banking products and services.
- Enhanced customer experience by addressing inquiries, resolving issues, and providing prompt assistance.
Education
New Zealand Certificate in Financial Services - New Zealand Certificate in Financial Services
06.2020
Bachelor of Commerce -
03.1998
Skills
- Goal-Oriented
Teamwork Orientation
Analytical Thinking
Interpersonal Skills
Financial Analysis
Decision Making
Problem Solving
Risk Management
Networking Abilities
Negotiation Abilities
Portfolio Management
Client Relationship Management
Timeline
Mortgage Advisor - Konnect Mortgages Limited
01.2019 - Current
Business Acquisition Manager(SME) - Bank Of New Zealand
10.2017 - 12.2018
Mobile Mortgage Manager - Bank Of New Zealand
10.2016 - 09.2017
Business Development Manager(Property Investment) - Bank Of New Zealand
04.2014 - 09.2016
Property Investment Manager - Bank Of New Zealand
09.2011 - 03.2014
Banking Advisor - Bank Of New Zealand
08.2007 - 09.2011
Strategi - New Zealand Certificate in Financial Services, New Zealand Certificate in Financial Services
Mumbai University - Bachelor of Commerce,