Kunal Chopra
Auckland,AUK
Summary
Adaptable Hospitality Specialist with more than three year of experience in setting reservations and promptly helping guests. Focused on providing excellent service by collaborating with teammates to meet the customers' needs. Talented at improving customer service ratings through effective customer communication. Looking to forward carrier to fitness industry. Currently applied for the level 4 certificate in fitness and nutrition.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Lj's Seafood
2021.04 - Current
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handling restaurant all by myself and taking all responsibilities while handling around 100-120 customers everyday.
Cleaning Crew
Hi-Tech Cleaning
2020.09 - 2021.03
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures
- Used time management and efficient cleaning methods to meet deadlines.
Food and Beverage Attendant
Lovely India Restaurant
2020.07 - 2020.09
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements
- Limited portion sizes and used garnishes to control food costs
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Food and Beverage Attendant
Steak House Restaurant
2020.02 - 2020.03
- Kchopra01@yahoo.com 0273209017
- Victoria, BOP 3010
- Skills
- Guest Services
- Cash Handling
- Cleaning
- Waxing and buffing
Food and Beverage Attendant
Falcon Cafe
2019.03 - 2019.07
- Silverware, and replenished low stock
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Hotel Management Trainee
Marriott
2018.07 - 2018.11
- Greeted and assisted guests by gathering information pertaining to reservations or requests
- Participated in opening and closing procedures by prepping inventory sheets, balancing inventory to cash and closing out point-of-sale systems
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
Education
Post-Graduate Diploma - Management
Toi Ohomai Institute Of Technology
Rotorua, BOP12.2020
BSc - Hotel Management: Hotel Management
Dr. Ambedkar Institute Of HotelManagementSector
Chandighar 04.2018
Skills
- Supply Ordering and Management
- Teamwork and Collaboration
- Staff Supervision
- Guest Relations
Hobbies
. Fitness And Gym
- Competed last year in IFFB Men's Physique
Timeline
Restaurant Manager
Lj's Seafood
2021.04 - Current
Cleaning Crew
Hi-Tech Cleaning
2020.09 - 2021.03
Food and Beverage Attendant
Lovely India Restaurant
2020.07 - 2020.09
Food and Beverage Attendant
Steak House Restaurant
2020.02 - 2020.03
Food and Beverage Attendant
Falcon Cafe
2019.03 - 2019.07
Hotel Management Trainee
Marriott
2018.07 - 2018.11
Post-Graduate Diploma - Management
Toi Ohomai Institute Of Technology
BSc - Hotel Management: Hotel Management
Dr. Ambedkar Institute Of HotelManagementSector
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