Summary
Overview
Work History
Education
Skills
Languages
Extra-Curricular Activities
Career Growth
Personal Information
Hobbies and Interests
Disclaimer
Personal Qualities
Timeline
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Kunal Dey

Kunal Dey

Hamilton

Summary

Highly motivated and dedicated individual seeking to leverage and enhance my aptitude and competence to contribute effectively towards a company's objectives through focused and dedicated professional efforts. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Overview

3
3
years of professional experience

Work History

Logistics and Office Administrator

Ziba Homes
07.2024 - 12.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Enhanced team collaboration with the establishment of clear communication channels and guidelines.

Customer Support

SNVA Ventures
08.2022 - 03.2023
  • Established connections with customers worldwide and effectively addressed product-related issues, providing prompt assistance or routing complex queries to the technical department.
  • Connected with more than 50 international clients on a daily basis to solve their queries.
  • Provided exceptional customer support after completing installation projects.
  • Delivered outstanding customer support by quickly resolving technical issues, resulting in high levels of client satisfaction.

Business Development Trainee

BYJU’S Think and Learn Pvt Ltd
11.2021 - 01.2022
  • Communicated with prospective clients, showcasing the company's different learning methods to students and parents
  • Expanded the company's reach to new cities by procuring new clients and maintaining meaningful relationships with existing ones
  • Supported negotiation processes with clients, contributing to successful deal closures and long-term partnerships.
  • Improved overall team productivity through proactive collaboration, knowledge-sharing, and problem-solving efforts.

Management Trainee (Marketing)

Shoperty Consultants Pvt. Ltd
08.2021 - 10.2021
  • Gained in-depth knowledge of the real estate market and successfully sold real estate products under guidance and mentorship
  • Improved management skills by participating in rigorous training programs and workshops.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.

Education

Masters of Management in Supply Chain Management - Supply Chain Management

University of Waikato
Hamilton, NZ
02-2026

BBA - Marketing Management And Research

Bharti Vidyapeet, BVIMR
New Delhi
01.2021

XII - Commerce With Psychology

Vishwa Bharati Public School
Noida , India
01.2018

Skills

  • Marketing
  • Customer support
  • Management
  • Business Administration
  • Adaptability and resilience
  • Active listening and empathy
  • Microsoft Office
  • Problem solving and conflict resolution

Languages

English
Hindi
Bengali

Extra-Curricular Activities

Consistently ranked top in nationals for 3 consecutive years in the under 16 and under 19 Table Tennis tournaments. Represented state in state-level Table Tennis for 5 consecutive years. Achieved Runners-up position in the under 16 national swimming championship. Active participant in various sports like football and shot put. Actively engaged in hiking ,exploring different places , meeting new people and experiencing new cultures ,

Career Growth

  • Shoperty Consultants Pvt. Ltd, Management Trainee (Marketing), 08/17/21, 10/01/21, Gained in-depth knowledge of the real estate market and successfully sold real estate products under guidance and mentorship.
  • BYJU’S Think and Learn Pvt Ltd, Business Development Trainee, 11/30/21, 01/02/22, Communicated with prospective clients, showcasing the company's different learning methods to students and parents. Expanded the company's reach to new cities by procuring new clients and maintaining meaningful relationships with existing ones.
  • SNVA Ventures, Customer Support, 08/20/22, 03/01/23, Established connections with customers worldwide and effectively addressed product-related issues, providing prompt assistance or routing complex queries to the technical department.

Personal Information

  • Date of Birth: 12/14/99
  • Nationality: Indian
  • Marital Status: Single

Hobbies and Interests

  • Enthusiastic about Table Tennis and football, fostering an active lifestyle.
  • Enjoy adventure traveling, exploring new cultures and places.
  • Act in community Bengali Dramas, showcasing creativity and storytelling.
  • Passionate about cooking and experimenting with new dishes, nurturing culinary skills.
  • Avid reader, gaining knowledge and insights from various literature.

Disclaimer

I confirm that the information provided by me is true to the best of my knowledge and belief.

Personal Qualities

  • Excellent team player with a proven track record in collaborative projects.
  • Adaptable and thrive in facing new challenges, ensuring effective problem-solving.
  • Self-motivated and quick decision-maker, contributing to successful outcomes.
  • Committed to continuous learning, staying up-to-date with industry trends.
  • Demonstrate loyalty and dedication towards assigned tasks, fostering reliability.
  • Effective communication skills, both written and verbal, ensuring clear and concise interactions.
  • Ability to set and achieve both short-term and long-term goals, delivering results.
  • Highly disciplined and committed to fairness and honesty, maintaining high ethical standards.
  • Proficient in Microsoft Office, including PowerPoint and Word, for efficient work processes.

Timeline

Logistics and Office Administrator

Ziba Homes
07.2024 - 12.2024

Customer Support

SNVA Ventures
08.2022 - 03.2023

Business Development Trainee

BYJU’S Think and Learn Pvt Ltd
11.2021 - 01.2022

Management Trainee (Marketing)

Shoperty Consultants Pvt. Ltd
08.2021 - 10.2021

Masters of Management in Supply Chain Management - Supply Chain Management

University of Waikato

BBA - Marketing Management And Research

Bharti Vidyapeet, BVIMR

XII - Commerce With Psychology

Vishwa Bharati Public School
Kunal Dey