Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Kuran Ireland

Alexandra,OTA

Summary

Over the senior positions i have held, i have built a strong history of managing teams and driving operational success. Im skilled in the creation of, and implementation of strategic initiatives that enhance productivity and efficiency.


I have a well demonstrated ability in problem-solving and decision-making, whilst openly showing interest in the continual improvement of my team leadership, strategic planning, and operational management.


I like to utilize my strengths of effective communication and organizational skills to drive successful outcomes internally and for stakeholders.


I consider myself to be very collaborative, a leader that partners with all team members to promote an engaged, empowering work culture.


Others have identified my strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, this has been historically utilized to improve opportunities.


I can confidently display independent decision-making skills and sound judgment to positively impact company success. Part of this encompasses my dedication to applying training, monitoring and positive reinforcement to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

South Island Manager

Rentokil Initial Ltd New Zealand
02.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Increased market share with strategic business development efforts, expanding into untapped markets.

General Manager

High Country Contracting Ltd
02.2022 - 02.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

Development Manager

High Country Contracting Ltd
06.2020 - 02.2023
  • Balanced competing priorities and resource constraints to deliver optimal results within the context of project timelines and budgetary restrictions.
  • Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
  • Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
  • Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
  • Developed a comprehensive onboarding program for new development team members, providing necessary training and resources to enable rapid integration into ongoing projects.
  • Facilitated knowledge sharing sessions within team, fostering culture of continuous improvement and innovation.
  • Conducted regular performance reviews and set clear objectives for team members, leading to more motivated and focused development team.

Owner Operator

The Educated Hunter
06.2017 - 07.2020
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Trained and motivated employees to perform daily business functions.

Advisory Board Member

High Country Contracting Ltd
01.2017 - 06.2020
  • Promoted transparency within board operations by actively engaging in open communication channels among all members.
  • Assisted in crisis management by leveraging personal expertise and experience to guide the executive team through challenging situations.
  • Played an instrumental role in the recruitment of top talent for key leadership positions within the organization.
  • Reviewed financial statements, budgets, and operational reports to monitor company performance and advise on necessary adjustments.
  • Supported company''s pursuit of innovation by staying informed on emerging technologies, market trends, and competitive landscape analysis.
  • Enhanced company reputation through active participation in industry conferences, panel discussions, and networking events.
  • Participated in regular board meetings to provide constructive feedback on proposed projects or plans that aligned with the organization''s mission statement.
  • Championed diversity initiatives within the workplace by advocating for inclusive hiring practices, training programs, and cultural awareness campaigns.
  • Assisted in the development of long-term business strategies, ensuring sustainable growth and profitability.

Owner Operator

Ultimate OE
03.2011 - 05.2020

This was gap year programme directed toward rural New Zealand. I proudly trained and facilitated employment for over 50 young kiwis into the international hunting industry, working as guides, wranglers , professional hunters and ghillies.


This required marketing campaigns, relationship building and promotion.

Students then embarked on training journeys with me, before being placed into once in a life time opportunities.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Goal setting
  • Relationship building
  • Strategic planning
  • Operations management
  • Staff development
  • Marketing
  • Coaching and mentoring
  • Networking strategies
  • Teamwork and collaboration

Interests

  • Family - wife and two young girls
  • Supporting my Community
  • Native environments
  • Hunting - Nationally and Internationally
  • Fishing
  • Camping
  • Adventure Travel
  • Wellbeing - supporting others
  • Podcasting

Timeline

South Island Manager

Rentokil Initial Ltd New Zealand
02.2023 - Current

General Manager

High Country Contracting Ltd
02.2022 - 02.2023

Development Manager

High Country Contracting Ltd
06.2020 - 02.2023

Owner Operator

The Educated Hunter
06.2017 - 07.2020

Advisory Board Member

High Country Contracting Ltd
01.2017 - 06.2020

Owner Operator

Ultimate OE
03.2011 - 05.2020
Kuran Ireland