Keeyoung Gwon
Totara Vale,Auckland
Summary
Organized, dependable candidates successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. Highly motivated and hardworking team player with desire to take on new challenges utilizing my comprehensive understanding of wine. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Sales Assistant
Glengarry Wines LTD
Ponsonby, Auckland
03.2024 - Current
- Stocked shelves with merchandise according to company guidelines.
- Greeted customers and provided excellent customer service.
- Answered questions from customers about products and services.
- Maintained an organized and clean store environment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Food and Beverage Server
Jangjungjung
Gangnam, Seoul
01.2023 - 12.2023
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Responsible for taking orders at the counter for to go orders and at tables for customers dining at the restaurant
- Maintained strong working knowledge of the surrounding area to assist customers
- Promptly served all food courses and alcoholic beverages to guests
- Completed opening and closing checklists according to set standards
- Recommended wine and food pairings.
Sales Associate/Cashier
Wine and More
Gangnam, Seoul
12.2021 - 08.2022
- Demonstrated excellent product knowledge and provided tailored product recommendations to customers, resulting in a 20% increase in sales
- Stocked merchandise, clearly labeling items, and arranging according to size of color
- Assisted management in loss prevention efforts by maintaining awareness of potential theft risks
- Collaborated management in loss prevention efforts by maintaining awareness of potential theft risks
- Assisted customers in making informed buying decisions, resulting in an increase in sales of premium products.
Camera Crew(3rd Assi.)
Plusmedia ent
Seoul
10.2020 - 01.2021
- Recorded multiple camera angles simultaneously to capture dynamic shots
- Composed shots according to director specifications and instructions
- Supported the director in achieving their vision by executing precise camera movements and framing shots accurately
- Operated studio lights and changed bulbs
- Set up equipment for inside and outside shots.
Crew Memeber
Lotteria
Gangnam, Seoul
09.2017 - 02.2018
- Cooked fry(chips, chicken)
- Cleaned and sanitized work areas, utensils and equipment
- Communicated closely with servers to fully understand special orders for customers
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Theater and Fim
Hanyang University
SeoulSkills
- Ability to work independently and as part of a team
- Food service
- Strong organizational and time-management skill
- Exceptional communication and interpersonal skills
- Deep appreciation & passion for wine
- Comprehensive Wine & Viticulture Knowledge
- Computer skills
- Customer service
- Stock control
- Point of sale systems
Certification
- Driver's License Class 1
- WSET Level 2 (Wine & Spirits Education Trust)
- LCQ
- Manager's certificate
Languages
- Korean
- English
- Italian
Timeline
Retail Sales Assistant
Glengarry Wines LTD
03.2024 - Current
Food and Beverage Server
Jangjungjung
01.2023 - 12.2023
Sales Associate/Cashier
Wine and More
12.2021 - 08.2022
Camera Crew(3rd Assi.)
Plusmedia ent
10.2020 - 01.2021
Crew Memeber
Lotteria
09.2017 - 02.2018
Theater and Fim
Hanyang University
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