Kyla Blair
Dunedin,Pinehill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Capable waitressing/bartending passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humour in demanding environments. Strong history of exceptional service in hospitality establishments.
Overview
3
3
years of professional experience
Work History
Bartender
Brew Bar
11.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Front of House Supervisor
Cumberland Halls Of Residence
03.2023 - 11.2023
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
Sales Coordinator
JB HI-FI Dunedin
03.2021 - 11.2023
- Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Strived to met KPI's and hit targets for add ons consistently
Education
No Degree -
Queens High School
Dunedin, NZSkills
- Customer Communication
- Goals and performance
- Strong enthusiasm
- Goal-oriented mindset
- Sales Strategies
- Upselling
Timeline
Bartender
Brew Bar
11.2023 - Current
Front of House Supervisor
Cumberland Halls Of Residence
03.2023 - 11.2023
Sales Coordinator
JB HI-FI Dunedin
03.2021 - 11.2023
No Degree -
Queens High School
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