Summary
Overview
Work History
Skills
Timeline
Generic

Kyle Rawlings

Auckland,AUK

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Solutions Specialist

Code Avengers
05.2022 - Current
  • Resolved customer complaints in a timely manner.
  • Provided technical advice on product usage and troubleshooting.
  • Created detailed reports on customer service performance metrics.
  • Documented customer interactions, outcomes, and feedback for future reference.
  • Testing bug fixes before release.

Head Chef

Shadows
Auckland CBD, Auckland
03.2020 - 10.2021
  • Monitored food production to guarantee quality standards were met.
  • Assisted in developing marketing strategies aimed at increasing restaurant revenue.
  • Ensured compliance with health department regulations regarding hygiene and sanitation practices.
  • Analyzed financial data related to labor costs, inventory expenses, and menu pricing changes, making recommendations as needed.

Junior Software Engineer

Fern Digital
04.2017 - 04.2020
  • Performed debugging and troubleshooting of existing codebase for bug fixes.
  • Deployed applications on cloud platforms such as Amazon Web Services.
  • Began and developed my skills in C#, JavaScript, .NetCore, MySQL, HTML, CSS and Python.

Skills

  • Software troubleshooting
  • Software Development
  • Service desk support
  • Customer Relationship Management
  • Quality Assurance
  • Report Preparation

Timeline

Solutions Specialist

Code Avengers
05.2022 - Current

Head Chef

Shadows
03.2020 - 10.2021

Junior Software Engineer

Fern Digital
04.2017 - 04.2020

Similar Profiles

CREATE PROFILE
Kyle Rawlings