KYLE WRIGHT
Auckland,AUK
Summary
As an effective natural leader, I excel at building strong working relationships and thrive on engaging others to create a thriving work culture that leads to continued business success. My ability to translate C-level directives into actionable initiatives strategically impacts business operations and drives company advancement. With expertise in stakeholder relations, people leadership, and sales across various business levels and segments, I have a proven history of success in growing scalable and sustainable operations.
Overview
11
11
years of professional experience
Work History
Sales Manager
Wilson Parking
10.2022 - Current
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Provide a monthly report to National, Regional, Commercial Managers on all relevant functions on a site by site basis and sales performance to budget relating to permanent sales
- Identify customer needs and offer solutions that provide the best options for the customer and maximum profitability to the group by way of existing and new products and services
- Develop core measuring to track terminated and potential corporate customers to proactively target
- Development of new systems & procedures for the Sales processes & functions
- Set and review appropriate parking pricing structures to ensure profitability and growth to casual and permanent revenue
- Maintain relationships with key account clients
- Chair regular weekly structured meetings with the NZ Sales team to review department performance, set action plans and agree timelines
- Facilitate new and review all existing customer correspondence templates
- Develop and maintain databases and standard documents on the Customer Portal database
- Manage the Sales Team to achieve high productivity, skills and target achievement.
Sponsorship Manager - Committee Member
Auckland Young Professionals
05.2024 - Current
- Enhanced company reputation through strategic selection of reputable sponsors that aligned with our core values and mission.
- Increased event revenue through effective negotiation of sponsorship agreements, maximizing value for both parties.
- Identified new business opportunities by staying informed on industry trends and competitor activity in the sponsorship space.
- Collaborated with marketing team to create impactful sponsorship materials, attracting new partners and increasing visibility.
- Contributed to annual budget planning by accurately forecasting sponsorship revenues and expenses.
General Manager
Dream Digital
11.2019 - 12.2022
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Hands on sales and marketing activities to achieve revenue goals
- Develop new sales techniques for business growth and profitability
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
- Identify potential customers and build strong relationships with existing customers
- Built and maintained loyal, long-term client relationships through effective account management
- Provide excellent services and ensure customer satisfaction to build business
- Tracked monthly sales to generate reports for business development planning
- Assist customers in selecting the right products based on their needs and specifications
- Hit and exceeded KPIs by 20% in 1st year
- Increased revenue by $196,000 (57% increase) in year 1
- Ontrack to increase year 2 revenue by 15%
- Acquired on average 1 new client per week
- Implemented 3 software projects end-to-end
- Defined growth strategy, and smashed goals and expectations.
Business Manager
JOYN
06.2017 - 11.2019
- Lead generation, through cold calling, prospecting, networking and referrals
- Identified client business and operational needs and introduced services to provide solutions
- Direct Sourcing, interviewing, communicating and managing the team of On-Demand Recruiters
- Directed negotiations and preparation of all contracts and proposals
- Evaluated sales and expense records to adjust policies and procedures
- Optimised revenue streams by consistently exceeding client expectations
- Formed and sustained strategic relationships with clients
- Call Cycle Management - Account Management
- Contributing to PR and Marketing efforts
- Identifying PR and Marketing opportunities
- Converting in-bound leads
- Continually looking for Business Process Improvement
- CRM accountability - Salesforce data entry and integrity
- Manage all Social Media platforms
- Consistently billed $24,000 - $30,000 per month (threshold was $15,000) bringing in $350,000 for the business
- Cold-called 20+ potential clients on a daily basis, with a closing rate of 10% to 20%
- Directors outlined that they hadn't seen anyone before, come into the business and achieve the monthly billings I had achieved so quickly.
Territory Manager
Red Bull NZ
05.2016 - 06.2017
- Increased Product ranging and distribution within all channels, including new product launches
- Develop and direct marketing to increase the value and performance of the brand
- Managing the merchandisers to ensure they are meeting the KPIs, space compliance and promotional compliance
- Close communication with the marketing team around new campaigns and brand messages
- Analysing consumer and market insights to better develop customers ranging and business
- Identified and executed a nationwide marketing campaign, on-boarding a new account which included key media support, a first in its industry
- 2nd top performer nationwide consistently.
Sales Team Manager
Youi NZ
01.2014 - 05.2016
- Managing a team of 10 Sales reps including setting targets and appraisals
- Monitoring KPIs, including Conversion Ratio, Cross Sale Ratio, Productivity and Compliance Auditing of calls
- Responsible for obtaining profitable results by developing the team through motivation, coaching, skill development and product knowledge
- Coach on sales processes, objection handling and closing techniques
- Devise strategies and techniques necessary for achieving sales targets
- Report to my Operations Manager and Head of Sales on KPI's daily, weekly and monthly.
Sales & Retention Specialist
Youi NZ
08.2013 - 01.2014
- Saving clients from leaving the business and selling new products
- Helping clients with existing policies during renewal or cancellation
- Providing exceptional customer service
- Building rapport with clients and being able to find out their new needs and create a package that is right for them
- Having an understanding of customer's needs and tailoring insurance packages to suit needs.
Skills
- Team Leadership
- Relationship Building
- Staff Management
- Account Management
- Client Relations
- Direct Sales
Attributes
- Sales and Customer Service oriented.
- 5 + year recruitment industry experience
- 5 + years business development experience
- Strong ability to prospect, negotiate, and close sales
- High degree of integrity and work ethic
- Persistence in dealing with people and not giving up easily
- Self-confident with a positive mentality
- Strong product knowledge, client relation and presentation skills
- Self-motivated and enthusiastic with the ability to perform multiple tasks at the same time
- Effective communication with customers, as well as strong follow-up skills
- Flexible and willing to adapt to cover business needs
References
Details on request
Timeline
Sponsorship Manager - Committee Member
Auckland Young Professionals
05.2024 - Current
Sales Manager
Wilson Parking
10.2022 - Current
General Manager
Dream Digital
11.2019 - 12.2022
Business Manager
JOYN
06.2017 - 11.2019
Territory Manager
Red Bull NZ
05.2016 - 06.2017
Sales Team Manager
Youi NZ
01.2014 - 05.2016
Sales & Retention Specialist
Youi NZ
08.2013 - 01.2014
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