Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Meade

Papamoa

Summary

Experienced professional with over 30 years in administration and customer service spanning medical, travel and tourism, hospitality, and inventory industries. Skilled in assisting individuals and meeting diverse customer needs. Recognized for kind and polite demeanor, excelling in maintaining professionalism under pressure. Thrives in deadline-driven environments with a positive attitude, delivering efficient and effective results.

Overview

21
21
years of professional experience

Work History

Inventory Coordinator

Guardians of Gold
12.2021 - Current
  • Unpack shipments and categorize them appropriately, ensuring proper storage of inventory items
  • Prepare and distribute merchandise
  • Coordinate with other branches regarding stock movements
  • Maintaining records of invoices, payments and shipments
  • Created and updated regular inventory reports and records.

Clinical Unit Administrator

Bay of Plenty DHB
01.2021 - 12.2021
  • Fulfil required reception duties, by welcoming patients and visitors, ensuring health and safety processes are followed
  • Ensures smooth running of patient admissions, enquiries and ward reception work, ensures stationery supplies are maintained, prioritising work according to urgency
  • Gather and enter data into Webpas and other systems as required, ensuring the required data is complete and accurate, and actively seeking information if incomplete. Entering rosters using Microster
  • Communicate with the Multidisciplinary Team to ensure excellent service delivery

Medical Transcriptionist

Self Employed
07.2016 - 01.2021
  • Accurately and competently transcribing dictated outpatient clinic letters for:

Oral and Maxillofacial Surgery

General Medicine

Rheumatology

Orthopaedics

  • Working consistently within established timelines
  • Applied medical terminology related to provider-specific treatments and techniques.
  • Recorded information using word processing, dictation and transcription software and equipment.

Outpatient Receptionist

Tairawhiti DHB,
05.2016 - 05.2017
  • First point of contact for patients and visitors
  • Provide prompt, accurate information to patients, clinicians and other DHB staff members via email, phone and in-person
  • Professional and efficient processing of all incoming/outgoing patients
  • Filing and maintaining accurate patient records
  • Preparation of clinic files for Outpatient Department Clinics
  • Data entry and general administration duties
  • Collaborated with medical staff to ensure seamless coordination of appointments and referrals.
  • Participated in staff training sessions, staying current with updates in office policies and software systems.

Ward / ED Receptionist

Waikato DHB,
05.2004 - 12.2015
  • Provide prompt, accurate information to patients, clinicians and other DHB staff members via email, phone and in-person
  • Management of all the administration work involved with the Inpatient Ward, Maternity Ward and Emergency Department including:
  • Filing and maintaining accurate patient triage forms, inpatient files and tracking
  • Data entry including ACC and general administration duties
  • Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Medical Terminology - Medical Transcription

Learning Cloud Pty Ltd
Online
01.2016

Diploma - Computing, Level 3, Travel, Level 3

International Travel College of New Zealand
Auckland
01.2001

Skills

  • Effective customer service
  • Effective communication
  • Data privacy management
  • Experienced with Microsoft Office applications
  • IPM
  • Oracle order processing
  • Proactive problem-solving
  • Continuous improvement
  • Documentation skills
  • Accurate data entry
  • Proficient typing skills
  • Attention to detail
  • Discrepancy investigations
  • Stock counts
  • Error adjustments

Timeline

Inventory Coordinator

Guardians of Gold
12.2021 - Current

Clinical Unit Administrator

Bay of Plenty DHB
01.2021 - 12.2021

Medical Transcriptionist

Self Employed
07.2016 - 01.2021

Outpatient Receptionist

Tairawhiti DHB,
05.2016 - 05.2017

Ward / ED Receptionist

Waikato DHB,
05.2004 - 12.2015

Medical Terminology - Medical Transcription

Learning Cloud Pty Ltd

Diploma - Computing, Level 3, Travel, Level 3

International Travel College of New Zealand
Kylee Meade