Kylee Tofa
Mangere East,Auckland
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Multi-tasking Team Leader well-known for executing successful and new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
17
17
years of professional experience
Work History
Team Leader
Foodstuffs Cold Storage Wiri
05.2019 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Coordinator
DHL Supply Chain
11.2018 - 04.2019
- Supervise and inspire operational team
- Lead a team of 15 staff
- Effectively managing daily warehouse operations
- Waving orders
- Pick/packing orders
- Forklift Experience
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
Team Leader
Dixon Asia Pacific, people
01.2018 - 11.2018
- Inbound/Outbound Receiving’s
- Picking and Packing
- Putaways
- RF Scanning
- Palletising
- Loading and unloading oversize coils & pipes
- Meeting KPI’s
- Maintaining clean and tidy work areas
- Pronto Experience
- Daily team briefs
- Organising stock takes and daily cycle counts
- Fitting/Cutting/Rolling hoses and pipes
- Operating heavy machineries
- Forkhoist experience
- Booking outbound deliveries
- Toll
General Hand
Prestons
09.2017 - 01.2018
- Inbound/Outbound Receiving’s
- Decanting
- Picking and Packing
- Putaways
- RF Scanning
- Palletising
- Manual handling loading and unloading heavy stock
- Meeting KPI’s
- Maintaining clean and tidy work areas
I/C Warehouse Operator
Lyreco, Rosehill
09.2015 - 07.2017
- Receive delivery of goods/supplies
- Putaways
- Pick and pack orders for dispatch
- Move stock around manually (pallet jack/ pallet rider
- Load goods for dispatch
- Stock counts when required
- Meet KPI’s
- Ensure workstations are clean and tidy
- SAP experience
- Coordinate with customer service to ensure correct orders are being despatched
- Entry of orders into SAP
- Organising daily run sheets for contract drivers
- Forklift and counter balance training
- Ensure shipment and inventory accuracy
- Measuring and reporting warehouse and employees performance
- Regular team briefs on a weekly basis
Store Person/Administration
DHL Supply Chain
06.2012 - 07.2015
- Tracking/Monitoring Inbound and Outbound orders
- Administrative Duties (KPI's) Reporting for
- Management
- Inputting orders in 3PL systems
- SAP Experience
- Cycle counts
- Pick/Packing
- Dispatch orders
- Inventory control checks
- Training new staff
- Customer service
- Receiving goods
Team Leader/Export Admin/Dock-Hand
TNT Express NZ
08.2006 - 04.2012
- Allocating freight to various destination's
- Adhering to strict deadlines
- Quarantine checks
- Assuring OHS policies are me
- Manifesting
- Batching Dom/Intl consignments
- RF Scanning
- Processing damaged stock
- Resolving customer complaints/enquiries
- Booking MAWB
- Submitting HAWB through EDI
- Making sure Customs regulations are met
- Prepare documentation for airlines
- Fortnightly team briefs
- Preparing training manuals/guidelines for new staff
- Delegating workload
- Processed Payroll
- Assisted Life of Con project with other departments
- RTW Meetings regarding staff absences
- Participated in RACA
- Unknown Shipper training (to check uncertain freight to TNT)
- Undertook First Aid Training in 2009 Fire
- Safety Training
Education
NCEA Level -
Certificate Level 1 & 2 - undefined
Auckland Girls Grammar
2004
Skills
- Staff Development
- Safety Practices
- Business Development and Planning
- Customer Care
- Quality Control
- Warehouse Operations
- Manager Coaching and Training
- Operational Efficiency and Safety
- Providing Feedback
- Key Performance Indicators (KPIs)
- Conflict Resolution Tactics
- Efficiency Optimization
- Progress Monitoring
Timeline
Team Leader
Foodstuffs Cold Storage Wiri
05.2019 - Current
Coordinator
DHL Supply Chain
11.2018 - 04.2019
Team Leader
Dixon Asia Pacific, people
01.2018 - 11.2018
General Hand
Prestons
09.2017 - 01.2018
I/C Warehouse Operator
Lyreco, Rosehill
09.2015 - 07.2017
Store Person/Administration
DHL Supply Chain
06.2012 - 07.2015
Team Leader/Export Admin/Dock-Hand
TNT Express NZ
08.2006 - 04.2012
NCEA Level -
Certificate Level 1 & 2 - undefined
Auckland Girls Grammar
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