KYLEIGH CORK
Masterton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Customer Service - Accounts Receivable/Payable
Mitre 10 MEGA Masterton
01.2023 - Current
- Cash handling
- Managed time efficiently in order to complete all tasks within deadlines.
- Reconciled accounts payable and receivable, enhancing accuracy and reducing discrepancies.
- Streamlined invoice processing, ensuring timely payments and maintaining vendor relationships.
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
Customer Service Advisor
Palmerston North City Council
03.2021 - 01.2023
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Provided detailed information on council services and programs to enhance community engagement.
- Maintained high-quality service standards, ensuring positive customer feedback.
Visitor Centre Team Leader
Pukaha National Wildlife Centre
10.2015 - 03.2021
- Led team in daily operational activities, ensuring adherence to wildlife conservation protocols.
- Managed visitor engagement strategies to enhance educational experiences and raise awareness of conservation efforts.
- Mentored junior staff, fostering a culture of continuous learning and professional development within the team.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
NZQA LEVEL 1-3 - EARLY CHILDHOOD LEVEL 3, TRAVEL AND TOURISM LEVEL 3
Wairapapa Teen Parent Unit
01.2016
Skills
- Empathy
- Adaptability
- Ability to Use Positive Language
- Problem-Solving
- Computer Literacy
- Willingness to Improve
- Strong Communication
Timeline
Customer Service - Accounts Receivable/Payable
Mitre 10 MEGA Masterton
01.2023 - Current
Customer Service Advisor
Palmerston North City Council
03.2021 - 01.2023
Visitor Centre Team Leader
Pukaha National Wildlife Centre
10.2015 - 03.2021
NZQA LEVEL 1-3 - EARLY CHILDHOOD LEVEL 3, TRAVEL AND TOURISM LEVEL 3
Wairapapa Teen Parent Unit