Kylie Crawford

• Maintained computer and physical filing systems.
• Payroll for all employees
• All PA duties for Owner
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Reported to senior management on organizational performance and progress toward goals.
• Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
• Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Devised processes to boost long-term business success and increase profit levels.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

-Milking 1000 cows

-Wintering and Dry stock Feeding

-Pasture Management

-Young Stock Management

-Calf Rearing

-General Farm Duties

-Staff Management

-Job Scheduling

-Invoicing / Payments

-Payroll

-All MINDA recording

• Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
• Managed inbound receiving departments.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Organized storage areas to optimize materials movements and minimize labor hours.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Gathered and processed merchandise returns.
• Unloaded, sorted and stored incoming merchandise.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.