Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Hebberd

Blenheim

Summary

Support Worker with extensive experience at Idea Services, dedicated to enhancing client independence and well-being through personalized care and active listening. Proficient in daily living support and cultural sensitivity, fostering trusting relationships and ensuring safety. Achievements include significantly improving clients' quality of life and promoting community integration.

Overview

20
20
years of professional experience

Work History

Support Worker

Idea Services
06.2010 - Current
  • Facilitated clients in daily living needs to promote self-esteem and wellness.
  • Supported clients in achieving personal goals, enhancing independence and social skills.
  • Delivered personalized care by assisting with daily activities to improve quality of life.
  • Coordinated client transportation to appointments, shopping, and entertainment according to schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Promoted community integration by providing extensive physical, emotional and social support.

Home Health Care Worker

Health Care NZ
06.2009 - 06.2010
  • Enhanced patient well-being by providing compassionate and attentive care.
  • Promoted independence among elderly clients by assisting them with essential tasks such as grocery shopping and doctor appointments.
  • Demonstrated cultural sensitivity when working with diverse clientele, respecting unique customs and traditions in the provision of care.
  • Safeguarded client privacy by maintaining strict confidentiality of personal information, adhering to HIPAA regulations at all times.
  • Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
  • Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
  • Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.

Home Support Worker

Presbyterian Support
05.2005 - 03.2009
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Improved independence and quality of life for clients through assistance with daily living tasks.

Education

Diploma - Business Management

Aspire 2 Education
NZ
07-2025

NCEA Level 4 - Health And Wellbeing

Open Polytechnic of NZ
NZ
04-2024

Skills

  • Daily living support
  • Health and safety awareness
  • Confidentiality and privacy
  • Active listening
  • Relationship building
  • Professional boundaries
  • Cultural sensitivity
  • Community integration

Timeline

Support Worker

Idea Services
06.2010 - Current

Home Health Care Worker

Health Care NZ
06.2009 - 06.2010

Home Support Worker

Presbyterian Support
05.2005 - 03.2009

Diploma - Business Management

Aspire 2 Education

NCEA Level 4 - Health And Wellbeing

Open Polytechnic of NZ

Similar Profiles

CREATE PROFILE
Kylie Hebberd