Hi, I’m
Kylie McKinnon
Morningside
Summary
I have an absolute passion for Customer Service and Hospitality and thrive in communicating and interacting with Customers and assuring they have an enjoyable, comfortable and memorable experience, I pride myself on attention to detail and work well under pressure.
Overview
13
years of professional experience
Work History
Spilt Milk Cafe
Cafe Manager
12.2023 - Current
Job overview
Full-time Cafe Manager.
Running the cafés day to day operation.
Duties Included
- Customer Service
- Head Barista
- Opening and Closing Shop
- Cash Handling
- Stock Ordering
- Waiting Tables and taking Orders
Okra Espresso Lounge
Cafe Manager/Head Barista
04.2012 - 02.2023
Job overview
Cafe Manager running day to day operation of a busy suburban Cafe.
Duties Included
- Opening and Closing of Cafe
- Cash Handling
- Customer Service
- Managing a small Team
- Stock Ordering
- Dealing with customer enquiries, questions and complaints
- Head Barista
Education
Auckland Girls' Grammar SchoolNewton, AUK
School Certificate
11.2000
Skills
- 10 years of Barista Experience
- Excellent Customer service and attention to detail
- Comfortable working in a team and autonomously
- Able to deal with enquiries, questions and complaints in a clear and professional manner
Timeline
Cafe Manager
Spilt Milk Cafe
12.2023 - Current
Cafe Manager/Head Barista
Okra Espresso Lounge
04.2012 - 02.2023
Auckland Girls' Grammar School
School Certificate
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