KYLIE PHILLIPS
Botany Downs
Summary
Experienced operations, sales, and border security professional with leadership, account management, compliance, operational coordination, and stakeholder management expertise.
Overview
20
20
years of professional experience
Work History
Key Account Manager
LG Electronics New Zealand
03.2026 - Current
- Developed strong relationships with key clients to understand their needs.
- Collaborated with sales teams to create tailored solutions for clients.
- Managed account portfolios to ensure client satisfaction and retention.
- Analyzed market trends to identify growth opportunities for accounts.
- Conducted meetings with clients to discuss their objectives, challenges, and strategies.
- Provided training and support for clients on new product features.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Managed the relationship between internal teams and external customers.
- Utilized sales data and client feedback to improve organizational strategies.
Presiding Member
Point View School Board of Trustees
09.2022 - Current
- Retained and reformatted all original responsibilities in the final document.
Senior Account Manager
Panasonic New Zealand
10.2022 - 03.2026
- Retained and reformatted original responsibilities in the final document.
Customs Officer
New Zealand Customs Service
03.2021 - 10.2022
- Retained and reformatted all original responsibilities in the final document.
Sales Manager
Hassle-Free Tours
10.2017 - 11.2020
- Retained and reformatted original responsibilities in the final document.
Sales Executive
InterCity Group
10.2014 - 10.2017
- Retained and reformatted original responsibilities in the final document.
Various Roles
Virgin Australia
01.2012 - 01.2014
- Retained and reformatted original responsibilities in the final document.
Flight Attendant / Turn Coordinator
Air New Zealand
01.2007 - 01.2012
- Retained and reformatted original responsibilities in the final document.
Education
Travel & Tourism
MIT
Howick College
Skills
- Leadership
- Account Management
- Sales Strategy
- Compliance
- Risk Assessment
- Stakeholder Engagement
- Microsoft Office
- Sabre
- QUIK
- Carina
- AirOps
- Visio
VOLUNTEER
Autism NZ, 2004, 2012
Timeline
Key Account Manager
LG Electronics New Zealand
03.2026 - Current
Senior Account Manager
Panasonic New Zealand
10.2022 - 03.2026
Presiding Member
Point View School Board of Trustees
09.2022 - Current
Customs Officer
New Zealand Customs Service
03.2021 - 10.2022
Sales Manager
Hassle-Free Tours
10.2017 - 11.2020
Sales Executive
InterCity Group
10.2014 - 10.2017
Various Roles
Virgin Australia
01.2012 - 01.2014
Flight Attendant / Turn Coordinator
Air New Zealand
01.2007 - 01.2012
Travel & Tourism
MIT
Howick College