Summary
Overview
Work History
Skills
Timeline
Generic

Kyra Wijlens

Auckland,AUK

Summary

Proven Import Operations Specialist with a track record of enhancing workflow efficiency at Freight by leveraging exceptional organizational skills and expertise in correspondence distribution. I excelled in customer service and support, significantly improving client satisfaction. Demonstrates strong multitasking abilities and a results-driven approach, ensuring high-quality outcomes in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Import Operations Specialist

Freight
Mangere, AUK
08.2023 - Current

• Coordinate and manage all aspects of the shipment process, including booking and documentation paperwork.

• Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance

• Track and monitor shipments to ensure on time delivery and proactively resolve any issues or delays that may arise

Receptionist

Toothcare
Pukekohe, AUK
05.2023 - 08.2023
  • Handled company correspondence, phones and email and responded to customers
  • Assisted in facilitating shipments, received and processed billing information
  • Completed scheduling duties and organised phone calls and appointments
  • Provided customer service and care
  • Ensuring the clinic stayed presentable

Dental Receptionist and Dental Assistant

Hill Park Dental
Manurewa, AUK
11.2022 - 05.2023
  • Assisted dentists and hygienists by handing appropriate tools and supplies needed for procedures.
  • Handled company correspondence, phones and email, and responded to customers
  • Assisted in facilitating shipments, received and processed billing information
  • Completed scheduling duties, organised phone calls and appointments.
  • Managed company correspondence including fielding phone call and responding to emails
  • Provided customer service and support, responded to customer inquiries and questions, resolved customer problems

Personal Shopper

Paknsave
Hamilton
08.2021 - 07.2022

• Maintained high satisfaction by completing orders quickly and making good selections for customers.

• Being flexible and assisting in other departments as they are required.

• Served customers with knowledge, friendly support at every stage of shopping and purchasing

Skills

Correspondence distribution

Managing inventory
Mail Preparation and Sorting
Sorting and Labeling
Organization Skills

Good documentation and multitasking skills

Timeline

Import Operations Specialist

Freight
08.2023 - Current

Receptionist

Toothcare
05.2023 - 08.2023

Dental Receptionist and Dental Assistant

Hill Park Dental
11.2022 - 05.2023

Personal Shopper

Paknsave
08.2021 - 07.2022
Kyra Wijlens