Lachlan Rosewarne
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Store Manager
Dominos Pizza Inc.
12.2022 - 12.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Managed inventory control, cash control, and store opening and closing procedures.
Delivery Driver
Dominos Pizza Inc.
12.2020 - 12.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Education
Bachelor of Commerce - Business Economics
University of Canterbury
Christchurch, NZ04.2024
High School Diploma -
Rangiora High School
Rangiora, NZ12.2020
Skills
- Team Development
- Shift Scheduling
- Promotional Planning
- Employee Training
- Risk Management
- Team Leadership
- Maximizing Profitability
- Problem-Solving
- Goals and Performance
- Customer Service
Hobbies
some of my hobbies that i get up to is gyming, running, skiing, tramping, golf and traveling.
Timeline
Store Manager
Dominos Pizza Inc.
12.2022 - 12.2023
Delivery Driver
Dominos Pizza Inc.
12.2020 - 12.2022
Bachelor of Commerce - Business Economics
University of Canterbury
High School Diploma -
Rangiora High School
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