Ladonna Broederlow

I oversee enterprise-level clients across New Zealand, managing a portfolio valued at $6 million. My role involves securing high-value accounts through consultative selling, fostering strong customer relationships, and identifying growth opportunities. I actively engage with customers to ensure satisfaction, address needs, and propose new solutions while efficiently resolving any issues to enhance customer loyalty. Additionally, I forecast sales, establish sales processes, and provide detailed sales reports and quarterly reviews, all while conducting profitability assessments and leading contract negotiations to achieve sales objectives and related metrics.

I oversee enterprise-level clients across New Zealand and Australia, managing a $4 million portfolio. My responsibilities include nurturing strong client relationships, identifying cross-selling opportunities, and delivering compelling sales proposals. I also analyse account performance, develop retention strategies, and build lasting client connections through accurate pricing and customer-centric terms.

I held a multifaceted role at a not-for-profit organisation, collaborating closely with the General Manager on operational matters and cross-functional teams, including finance and recruitment. My responsibilities spanned end-to-end recruitment processes, system implementation, Health and Safety oversight, and thorough research into funding opportunities.

Moreover, I played a pivotal role in crafting and executing funding strategies, Corporate Value propositions, philanthropic proposals, and social impact bonds. I established a real-time program dashboard via PowerBi for tracking program and mentee progress, managed data for Quarterly, Annual, Financial, and Board reports, and meticulously crafted and maintained annual and three-year budgets. This included monitoring financial performance against targets and reporting variances directly to the CEO.

I generated monthly reports utilising advanced Excel functions, identifying and interpreting trends in data sets. Additionally, I created various Excel documents to facilitate metric data retrieval and presented information concisely to stakeholders, often utilising data visualisation tools to effectively communicate valuable business insights.

In this role I was responsible for assisting faculty and senior researchers in conducting empirical studies. Contributed to research project development, by conducting interviews, surveys, focus groups and assisting in the ethics application process and other adhoc duties.

Provided administrative support to top-level executives by managing their schedules, coordinating meetings, and handling administrative tasks to ensure efficient daily operations. Additionally, I was responsible for maintaining confidential information, preparing reports, and facilitating communication within the organisation.

Provided crucial support to our team and organisation by handling tasks such as managing correspondence, scheduling appointments, and maintaining office supplies. Responsible for ensuring smooth day-to-day operations, assisting with document preparation, and efficiently managing office-related logistics.