Lagilelei Greenland
Otahuhu,New Zealand
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. An energetic individual equipped to work hard in fast-paced, constantly changing environments. Approaches each situation with alertness, compassion, and concern.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Mc Donalds
09.2023 - 11.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
RETAIL ASSISTANT
Farmers
06.2023 - 09.2023
- Maintained a tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
EDEN PARK CATERING TEAM
Eden Park Catering
03.2022 - 05.2023
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Delivered catered food and supplies to facility for on-time set-up.
ROOM ATTENDANT
Nesuto St Martins Apartment Hotel
06.2022 - 11.2022
WAREHOUSE WORKER
NZ Post
11.2021 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
Education
Certificate in Pre-Police Proficiency (Level 3) -
New Zealand Management Academy
Certificate in Study and Employment (Level 3) -
New Zealand Management Academy
Skills
- Skills in observation
- Skills in interviewing, problem-solving, and negotiation
- Active listening
- Critical Thinking
- Interpersonal Communication
- Customer Service
- Complaint Resolution
- Order Preparation
- Hardworker
References
David Picken, Tutor, (027) 295-9897, david.picken@nzma.ac.nz
George Finau, Dean, (0210 102-298484, gfinau@otahuhucollege.school.nz
Timeline
Customer Service Cashier
Mc Donalds
09.2023 - 11.2023
RETAIL ASSISTANT
Farmers
06.2023 - 09.2023
ROOM ATTENDANT
Nesuto St Martins Apartment Hotel
06.2022 - 11.2022
EDEN PARK CATERING TEAM
Eden Park Catering
03.2022 - 05.2023
WAREHOUSE WORKER
NZ Post
11.2021 - 03.2022
Certificate in Pre-Police Proficiency (Level 3) -
New Zealand Management Academy
Certificate in Study and Employment (Level 3) -
New Zealand Management Academy
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