Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to lighten the team's load.
Overview
9
9
years of professional experience
Work History
Pukenga Atawhai
CDHB Hospital
10.2023 - 05.2024
Advocate for patients and work alongside clinicians
Built and maintained relationships with clients and colleagues
Facilitated communication and collaboration between departments and patients to implement smooth transitions
Implement Maaori tikanga on the wards
Research supports and informs patients
Complete documentation (SAP notes)
Worked effectively in fast-paced environments with large workloads.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility
Support Worker
Vision West
07.2022 - 09.2023
Assisted clients with their daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills
Provided homecare and personal care.
Overseeing and administering medication
Utilised mobility equipment such as beds, hoists, and electric wheelchairs
Transported and assisted clients according to a determined schedule.
Senior Hairdresser
Hair Finesse
01.2015 - 01.2020
Mentored junior stylists, improving their technical skills and customer service abilities.
Maintain clean, safe, and organised work environment in compliance with health regulations for both staff and clients'' well-being.
Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Contributed to a positive work atmosphere by demonstrating professionalism and collaboration with colleagues while maintaining open lines of communication.
Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client's needs.
Enhanced client satisfaction by providing personalised consultations and recommendations based on individual needs.
Actively listened and communicated to create a desired outcome
Education
Bachelor of Science - Pscychology And Communication
Open Polytechnic of New Zealand
Lower Hutt, NZ
04.2026
Diploma - Psychology & Counselling
The Career Academy NZ
Auckland, NZ
01.2022
Diploma - Intercultural Studies
Eastwest
Gordonton, NZ
01.2021
Qualified Hairdresser -
Wintec
Hamilton, NZ
01.2005
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Innovative
Interpersonal skills
Flexible and Adaptable
Dependable and Responsible
Critical Thinking
Calm Under Pressure
Active Listening
Organisational Skills
Timeline
Pukenga Atawhai
CDHB Hospital
10.2023 - 05.2024
Support Worker
Vision West
07.2022 - 09.2023
Senior Hairdresser
Hair Finesse
01.2015 - 01.2020
Bachelor of Science - Pscychology And Communication